Engineering Design Associate

More than a career - a chance to make a difference in people's lives. Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.Note: this position does not progress into the engineering technologist hierarchy. Job DescriptionThis position will report to the Manager for Distribution Design for the Residential Development Team for Florida. This position focuses and engages on some of the largest, most impactful residential development projects in the Duke Energy service area. The Engineering Design Associate will provide work management system, Design Tool data entry, and general support to Designers as part of engineering and construction planning (E&CP) process. Candidates are expected to have strong computer systems knowledge and have the ability to work with independence in the E&CP tools. Maintaining relationships with land developers and home builders through timely execution of their project work plans is a must. This position is to perform the role of customer communication, planning, engineering, coordination, work order creation, and administration of Residential Development Project Team underground subdivision work, and other work as assigned. This includes small subdivisions as well as complex mixed-use land developments, while learning to manage large scale planned developments for single family, multifamily, and mixed-use projects. This engineering role is a customer facing role and provides exceptional customer service through each phase of assigned projects throughout the process. The selected candidate will be required to meet with internal and external customers to determine project needs, assess job site conditions, and manage the project to develop the most efficient and economical solution to meet the project demands and timeline. Collaboration with other Duke Energy work groups and contractor partners is required to maintain a high level of service consistency. Major Job Duties and Responsibilities:

Perform Design Tool entry, work management system and general support to Designers and management of system queues

Enters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methods

Applies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program work

Assists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program work

Copies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)

Also completes work orders that do not require a field visit or guidance from a Designer (eg temp services)

Verifies/completes the dependencies in the work management system prior to releasing job(s)

Assists Designer with updating work management system for status, project comments, or customer comments and contact information

Communicates and coordinates with internal/external customers

Performs customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site delivery

Compiles, reviews, and prints reports from work management system as needed

Contacts customers to confirm project details and schedules (depending on Enable)

Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessary

Communicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, Construction and Maintenance (C&M) Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes)

Reports job status details to Designers, C&M Specialist, and/or contract construction crews as needed

Handles customer information system inquiries and centralized group requests

To and from requests from centralized subdivision design

Supports designer with obtaining information out of customer information systems

Engagement/Safety and other

Prepares for and provides storm support as needed

Supports Human Performance safety culture through active participation in safety meetings

Follows ergonomics and office safety guidelines

Supports corporate initiatives

Demonstrates a commitment to continuous learning and development

Required QualificationsAssociate's degree OR HS/GED and two plus years work related experience.Job Specific Knowledge, Skills, and Abilities:

Demonstrates excellent customer skills

Possesses effective written and verbal communication and interpersonal skills

Collaborates effectively in a team environment

Demonstrates proficiency in Microsoft Office suite

Exhibits flexibility and dependability during storm events and regular work

Effectively manages stressful situations

Demonstrated proficiency in computer-based work management systems

#LI-HybridMobility Classification - HybridTravel Requirements5-15%Relocation Assistance Provided (as applicable) NoRepresented/Union Position NoVisa Sponsored Position NoPosting Expiration Date Saturday, August 17, 2024All job postings expire at 12:01 AM on the posting expiration date. Please note that in order to be considered for this position, you must possess all of the basic/required qualifications. Privacy (https://www.duke-energy.com/legal/privacy) Do Not Sell My Personal Information (CA)Terms of Use (https://www.duke-energy.com/legal/terms-of-use) AccessibilityAbout Duke Energy (https://www.duke-energy.com/our-company/about-us) Read about our commitment (https://www.duke-energy.com/our-company/about-us/diversity) to supporting a diverse and inclusive workforce. Learn how to set up job alerts here. (https://www.duke-energy.com/-/media/pdfs/our-company/careers/setting-up-job-alerts.pdf?la=en&rev=6962070124bd4580b5b0857fe0664750) View a step-by-step application guide (https://www.duke-energy.com/-/media/pdfs/our-company/202704-ext-job-postiing-application-job-aid.pdf?la=en&rev=ef1520f25bbd47dcbdba4a0dbda6db8d) for assistance in completing the process. Contact our team (RecruitingOperations@duke-energy.com?subject=Duke%20Energy%20External%20Career%20Site) for questions on our hiring process. Check on the status of your application on your Candidate Home (https://dukeenergy.wd1.myworkdayjobs.com/en-US/Search/userHome) page. Brighter opportunities. Brighter futures. Duke Energy values ideas that come from a diverse and inclusive workforce, and we’re dedicated to providing a work environment where all people are valued, respected and able to reach their full potential. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination.Privacy (https://www.duke-energy.com/legal/privacy) California Consumer Privacy StatementDuke Energy Notice to Employees: Government Contractor Whistleblower Protections (https://www.duke-energy.com//media/PDFs/external/2023-DE-Whistleblower-Notice.pdf) Do Not Sell or Share My Personal Information (CA)Terms of Use (https://www.duke-energy.com/legal/terms-of-use) Accessibility