Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.Under the direction of the Provider, the Clinic Nurse provides direct patient care in accordance with Company protocols, established standards of nursing practice, and the FL Nurse Practice Act. Promptly screens patients with signs or symptoms of illness. Works with the clinical team for appropriate treatment, plan of care and disposition. Ensures patient monitoring and follow up. The Clinic Nurse reports to the Center Administrator.Primary Responsibilities:
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
Represents the Company in a professional manner, following all Company policies and procedures
Uses, protects, and discloses patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Ability to obtain CPR certification within 90 days of employment (Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)
LPNs: Ability to obtain IV Certification within 90 days of employment
Contributes to and supports the corporation's quality initiatives by planning, communicating and encouraging team and individual. Maintains a strong focus on quality and continuous improvement within job scope
Maintains an active nursing appointment schedule for assisting the Provider in the monitoring of members’ health care needs
Assists the Care Manager and Provider in the follow-up management of post-hospitalized or post-emergency room visits
Comprehensively screens patients for care opportunities and collaborates with treating physician and/or Registered Nurse to develop care plans that meet patients’ needs and result in appropriate quality care
Provides condition specific patient education and anticipatory guidance, as well as care coordination, under the guidance of the Provider and/or Registered Nurse
Maintains clinical documentation within the medical records assuring compliance within all guidelines
Provides health teaching
Provides direct nursing care, comfort measures, emotional support to patients
Comprehensively screens patients for care opportunities and collaborates with treating physician to identify referrals to care management
Executes orders of Provider based on knowledge of cause and effect of order after verifying accuracy
Performs selected IV therapy and administers prescribed treatment per Provider order
Documents all interventions, responses, and outcomes
Initiates standard emergency procedures until Registered Nurse, Provider or EMS is available
Applies principles of asepsis and infection control
Compliance with Company’s Code of Conduct, HIPAA regulations and the Florida Patient’s Bill of Rights
Performs other duties as assigned
Must have consistent, punctual and reliable attendance
Ability to travel as necessary based on business need
Ability to work overtime based on business need
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High school graduate, GED or equivalent
Basic Life Support for Healthcare providers (AHA) or CPR/AED for the Professional Rescuer (American Red Cross)
Additional Requirements for LPNs:
Certificate in Practical Nursing
Valid Florida LPN license
IV Certification
Additional Requirements for RNs:
Associates or Bachelor’s degree in Science
Valid Florida RN license
Preferred Qualifications:
2+ years of experience in Med-Surg, ER, ICU, Acute Care
Experience with electronic health records (EHR)
Knowledge, Skills, Abilities:
Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
Ability to work in a fast-paced environment. Ability to multi-task; must possess strong organizational and time management skills
Excellent interpersonal, verbal and written communication skills
Ability to work independently, with minimal supervision
Proficient in MS Office
Working knowledge of medical terminology
Knowledge of medical equipment and maintenance. Ability to learn how to maintain medical equipment
Knowledge of HIPAA regulations
Ability to complete a color blindness test
Ability to read, speak, write, and understand the English language fluently
If the hired individual resides in Florida (office based or telecommuting) this position requires the ACHA Level 1 background check (fingerprinting) by the State of Florida for all clinicians that have direct face to face contact with members OR employees who will have access to confidential patient data and will require renewal every five years.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.