DescriptionIntroductionAre you looking for a work environment where diversity and inclusion thrive? Submit your application for our Concierge PRN opening with HCA Florida Sarasota Doctors Hospital today and find out what it truly means to be a part of the HCA Healthcare team.BenefitsHCA Florida Sarasota Doctors Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/employee-benefits-and-rewards)Note: Eligibility for benefits may vary by location.We are seeking a(an) Concierge PRN for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!Job Summary and QualificationsWe are currently recruiting for a Concierge to join our team! As our Concierge, you willact as a liaison between patients, patients' relatives, and the facility to improve customer/patient satisfaction. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now!What you will do in this role:· You will communicate patient questions, complaints, problems and concerns to appropriate hospital leadership.· You will clearly explain Hospital processes to patients· You will obtain the information needed to develop a solution for the patient and their family.· You will demonstrate excellent customer service when problem solving, communicating, providing information and reassurance to patients and their family.· You will demonstration sound judgment and seek guidance when uncertain of situation.· You will refer to appropriate leadership staff and to risk management when necessary.What Qualifications you will need:
High School diploma or GED required.
Effectively communicates physician, patient, and family needs to appropriate members of the health care team.
Ensures continuity of care thru precise and consistent communication of patient information with other departments and staff.
Assists in the learning process for new employees, including training and supervision.
Performs clerical duties including correspondence and phone calls.
Strong customer service skills
Ability to manage stress appropriately.
Must be computer literate and able to multi-task.
HCA Florida Sarasota Doctors Hospital is located in Sarasota County, FL. We were founded in 1967 and are a 150 bed hospital. Our patients receive resort-style treatment in our coastal location. We offer the best resources and opportunities. Our professional atmosphere is what you’ve been seeking. Join our colleagues and be part of the caring, integrity and professionalism. HCA Florida Sarasota Doctors Hospital is a great place to work. We offer excellent benefits and competitive salaries. Our hospital is on a beautiful campus that provides a comfortable setting. We are a top 100 hospital by Thomson Reuters. We have been named a top 100 places to work by Modern Healthcare. We received the Everest Award for being both a top 100 hospital current performance winner and one of the 100 most improved hospitals on their five year trend performance. We have been named by Becker’s Hospital Review among the top 100 hospitals with great orthopedic programs. We hope you’ll consider our careers at HCA Florida Sarasota Doctors Hospital.HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.Â"Across HCA Healthcare’s more than 2,000 sites of care, our nurses and colleagues have a positive impact on patients, communities and healthcare.Together, we uplift and elevate our purpose to give people a healthier tomorrow."- Jane Englebright, PhD, RN CENP, FAANSenior Vice President and Chief Nursing ExecutiveIf you find this opportunity compelling, we encourage you to apply for our Concierge PRN opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.