Customer Support Assistant

Job DescriptionWe are seeking a Customer Support Assistant who will play a key role in maintaining our standard of outstanding client service. This position requires a proactive and organized individual who enjoys solving problems, communicating effectively, and ensuring every customer interaction is handled with care and efficiency.ResponsibilitiesRespond to customer inquiries via phone and email in a timely and professional manner.Provide accurate information about our products, services, and policies.Coordinate with internal departments to resolve issues and ensure customer satisfaction.Maintain detailed and organized records of customer interactions.Support process improvements to enhance the overall customer experience.