Minimum qualifications:
Bachelor's degree or equivalent practical experience.
2 years of experience in program or project management.
Experience working in supply chain operations and logistics.
Preferred qualifications:
5 years of experience in supply chain operations, with experience in Reverse Supply Chain/Reverse Logistics.
2 years of experience managing cross-functional or cross-team projects.
Ability to deliver results against key operational metrics and KPI’s, and diagnose issues and drive corrective actions to improve performance.
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you’ll lead complex, multi-disciplinary projects from start to finish — working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.Our goal is to build a Google that looks like the world around us — and we want Googlers to stay and grow when they join us. As part of our efforts to build a Google for everyone, we build diversity, equity, and inclusion into our work and we aim to cultivate a sense of belonging throughout the company.We develop RMA supply chain strategy and accelerate the reverse flow process throughout the product lifecycle to maximize supply for spares, collaborate with new product introduction (NPI) team to enable seamless efficient production ramp and transition on innovative new technologies. We drive RMA automation to improve operations efficiency and enable full traceability and lead and enable tools and process improvements to scale the RMA supply chain.In this role, you will manage Return Material Authorization (RMA) supply chain efficiency to achieve cost savings through increased supply speed and predictability.The US base salary range for this full-time position is $117,000-$172,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google (https://careers.google.com/benefits/) .
Manage RMA processes from data center back to Supplier and then return back into inventory. Define and drive operational metrics and Key Performance Indicators (KPIs).
Work with cross-functional partners to ensure accountability and traceability of all RMA units throughout each supply chain node.
Develop and implement RMA processes that scale to support the volume growth, new technologies/components, and with the different commodities suppliers.
Contribute to developing both short-term and long-term systems and tools that enable RMA operational effectiveness.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also https://careers.google.com/eeo/ and https://careers.google.com/jobs/dist/legal/OFCCPEEOPost.pdf If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form: https://goo.gl/forms/aBt6Pu71i1kzpLHe2.