Customer Service Liaison

Job DescriptionWe are seeking a Customer Service Liaison who is passionate about providing outstanding client support and ensuring smooth communication between our company, tenants, and property owners. The ideal candidate is a strong communicator, highly organized, and committed to maintaining our company’s reputation for excellence and reliability.ResponsibilitiesServe as the primary point of contact for client inquiries, requests, and service needs.Coordinate communication between departments to ensure timely and accurate responses.Maintain client records and documentation with attention to confidentiality and accuracy.Handle concerns with professionalism, ensuring swift and effective resolutions.Assist in scheduling property inspections, follow-ups, and client updates.Support process improvements that enhance client satisfaction and operational efficiency.