Job Details

ID #52079852
Estado Illinois
Ciudad Aurora
Full-time
Salario USD TBD TBD
Fuente ALDI
Showed 2024-07-11
Fecha 2024-07-12
Fecha tope 2024-09-10
Categoría Etcétera
Crear un currículum vítae
Aplica ya

Customer Interaction Coordinator

Illinois, Aurora, 60504 Aurora USA
Aplica ya

We're not just expanding our footprint across the country. We're also growing across the web, which allows our customers to buy our products faster and more conveniently than ever before. And from planning to pricing, it's our E-Commerce team that keeps our digital strategy in motion. Help us blaze bold new trails and find innovative ways to connect our customers to quality products.The Divisional Public Relations team is responsible for all local media relations for our 2,400 stores across 38 states - including supporting Grand Openings, New Markets and National Announcements.In this role the Divisional PR Coordinator will be responsible for executive communications, press material development, local event coordination and program management. This role will work closely with our external agency partners, as well as internal stakeholders and the broader PR/marketing teams. The ideal candidate will be able to work independently to own and move projects forward, manage agency partners and be detail oriented. This role requires daily verbal and written communication to key company leaders, so exceptional communication skills are required. The Divisional PR Coordinator should have experience in project management and cross-functional communications.Position Type: Full-TimeWork Location: Aurora, ILThis role is eligible to participate in ALDI’s Hybrid Work Program, which allows remote work up to 3 days per week (i.e., work remotely up to 3 days per week; work in-office at least 2 days per week).Duties and Responsibilities:Must be able to perform duties with or without reasonable accommodation. Maintains a thorough understanding of Customer Interaction team and assigned topics. Collaborates with Customer Interaction department on projects and tasks requiring cross-department deliverables. Proofs, edits and implements deliverables. Escalates issues proactively to their direct leader. Liaises between external agency partners and internal stakeholders. Recommends changes, processes, systems and efficiencies to direct leader. Maintains team ways-of-working including project timelines, meeting agendas, minutes and other relevant business support. Maintains a thorough understanding of the company to effectively communicate with internal business partners and external vendors. Collaborates with team members and communicates relevant information to direct leader. Complies with ALDI privacy and security requirements and policies if job responsibilities include possible access to confidential and/or sensitive information. Other duties as assigned.Job-specific Competencies:Knowledge/Skills/Abilities Consistently demonstrates the Mindsets, ALDI Acts Competencies and Professional Skills (M.A.P.) as outlined for the role. Gives attention to detail and follows instruction. Ability to stay organized and multi-task efficiently. Ability to work both independently and within a team environment. Establishes goals and works toward achievement. Effective time management; maximizes productivity. Develops and maintains positive relationships with internal and external parties. Knowledge of products and services of the company. Ability to thrive in a fast-paced work environment, consistently prioritizing, meeting deadlines and remaining calm under pressure.Education and Experience: Bachelor's Degree in Marketing, Public Relations, Communications, Business, Liberal Arts or a related field required. A minimum of 1 year of relevant experience in Marketing, eCommerce, Customer Service, Market Research or related field required. Or, a combination of education and experience providing equivalent knowledge.Physical Requirements: Work may be performed in an office, remote office or a combination of both where a computer and office equipment may be used as needed to perform duties. Regularly required to sit, reach, grasp, stand and move from one area to another. Constantly and repeatedly use keyboard/mouse. Occasionally required to push, pull, bend, lift and move up to 25 lbs.Travel: Minimal travel required as needed for job related duties such as training, project work and administrative tasks.ALDI offers competitive wages and benefits, including:

401(k) Plan

Company 401(k) Matching Contributions

Employee Assistance Program (EAP)

PerkSpot National Discount Program

In addition, eligible employees are offered:

Medical, Prescription, Dental & Vision Insurance

Generous Vacation Time & 7 Paid Holidays

Up to 6 Weeks Paid Parental Leave at 100% of pay

Up to 2 Weeks Paid Caregiver Leave at 100% of pay

Short and Long-Term Disability Insurance

Life, Dependent Life and AD&D Insurance

Voluntary Term Life Insurance

Click here to learn more about the benefits ALDI has to offer (https://careers.aldi.us/benefits)ALDI is committed to equal opportunity for all employees and applicants. As a proud Equal Opportunity Employer (EOE), we do not discriminate based on race, color, national origin, ancestry, citizenship status, religion, sex, sexual stereotyping, sexual orientation, gender, gender identity, gender expression, age, marital status, mental or physical disability, medical condition, genetic information, military or veteran status, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other protected characteristic. Employment may be contingent upon ALDI's receipt of an acceptable and job-related drug test, motor vehicle report, and/or reference check, as applicable and permissible by law.

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