Director of Staff Development Date Posted: Sep 10, 2024 Requisition ID: 449376 Location: Indianapolis, IN, US, 46204 Work for IndianaBegin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a diverse range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana. At the State of Indiana, we don’t just talk about diversity and inclusion—we make it our goal to create a welcoming, accessible, and equitable workplace with a workforce that is representative of Indiana's population. As a proud equal opportunity employer, reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. About the Family & Social Services Administration (FSSA): FSSA was established by the Indiana General Assembly in 1991 to consolidate and better integrate the delivery of human services by state government. FSSA is a health care and social services funding agency. Ninety-four percent of the agency’s total budget is paid to thousands of service providers ranging from major medical centers to a physical therapist working with a child or adult with a developmental disability. The seven care divisions in FSSA administer services to more than 1.5 million Hoosiers. FSSA’s mission is to compassionately serve Hoosiers of all ages and connect them with social services, health care and their communities. Salary : This position traditionally starts at an annual salary of $53,222. Salary for this position may be commensurate with education and job experience. Use our Compensation Calculator to view the total compensation package: https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/ Role Overview: The Director of Staff Development for the Office of Healthy Opportunities (OHO) provides agency-wide training, support, and engagement opportunities for FSSA staff, ensuring they have the knowledge, training, and skills to navigate diverse populations with complex circumstances. You will engage agency divisions to plan, develop, and implement training and professional development opportunities. This includes ensuring staff have an adequate understanding of service barriers and can work effectively with service populations. You will lead the agency's onboarding strategy for newly hired staff. You will ensure that staff know agency resources, policies, and other tools to promote success. You will monitor retention trends to facilitate employee satisfaction, engagement, healthy workplace habits, and retention. Key outcomes for this role include:
Improve retention and recruitment of diverse staff members who represent service populations.
Increase staff knowledge about concepts of social risk factors among FSSA staff.
Increase staff knowledge about high-risk populations.
Support transparency for complaints and employee experiences.
Reduce staff perceptions of division-level silos across the agency.
A Day in the Life: The essential functions of this role are as follows:
Partner with others to understand their specific training and staff development needs, conducting thorough needs assessments and gap analyses.
Design, develop, and implement comprehensive training programs that align with company goals and employee development needs.
Develop engaging training materials, including presentations, e-learning modules, case studies, and simulations.
Provide expert guidance on the most effective training methods, formats, and delivery options based on the client's objectives and resources.
Evaluate training effectiveness through assessments, feedback, and performance metrics, adjusting content and delivery as needed.
Deliver high-impact training sessions using a variety of facilitation techniques, ensuring active participation and skill acquisition.
Stay informed about industry trends and best practices in training and development, bringing fresh ideas to client engagements.
Collaborate with subject matter experts to ensure the accuracy and relevance of training content.
Assist clients in establishing career development paths and strategies to foster employee growth and retention.
Offer insights and recommendations on improving existing training programs and processes.
Prepare detailed training proposals, including scope, objectives, methodologies, and timelines.
Manage multiple client projects simultaneously, maintaining clear communication and meeting project deadlines.
Build and nurture strong client relationships, acting as a trusted advisor in the field of training and staff development.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time. What You'll Need for Success: Credentials:
a Master’s Degree and 1+ years of experience, or
a Bachelor's Degree and 3+ years of experience, or
an Associate's Degree and 5+ years of experience, or
at least 7+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.
Additional qualifications:
Broad knowledge and understanding of adult learning theories, instructional design principles, and training evaluation methods.
Demonstrated ability to design and deliver effective training programs across various formats (in-person, virtual, blended).
Extensive presentation, facilitation, and communication skills.
Ability to assess training needs, gather data, and make data-driven recommendations.
Proficiency in using learning management systems (LMS) and other training technologies.
Strong project management skills, including the ability to manage multiple projects and prioritize tasks effectively.
Collaborative and adaptable, capable of working with cross-functional teams and adjusting to client needs.
Broad consulting experience and the ability to build rapport and trust with clients.
Passion for continuous learning and a commitment to staying current with industry trends.
Supervisory Responsibilities/Direct Reports: This role may be utilized in a supervisory capacity based on agency needs.Benefits of Employment with the State of Indiana: The State of Indiana offers a comprehensive benefits package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Flexible work scheduling options, including the potential for hybrid remote work for employees whose work may be performed outside state facilities
Deferred compensation 457B account (similar to 401k plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid new parent leave
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Our policy is to provide equal employment opportunity to all people in all aspects of employer-employee relations without discrimination because of race, color, creed, religion, sex, national origin, ancestry, age, sexual orientation, gender identity, physical or mental disability, or veteran status. We will comply with the spirit as well as the letter of all applicable state and federal laws.
If you are a qualified individual with a disability and require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [emailprotected] .
The State of Indiana has established a culture that welcomes equity, inclusion, and opportunity for all employees and applicants. We encourage you to apply if you feel you have the transferrable skills to be successful in this position and we look forward to reviewing your application.
Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bpltecompany=indianaoff) to apply.