Conrad In d ian apolis is looking for a Room Service Server to jointhe Food & Beverage Team!This is an amazing opportunity to grow your careerina Fortune 500 company withina sophisticated luxury brand.As the city's first true luxury hoteland only Forbes recommended hotelinthe state, this 23-story tower has 241 rooms, 15,000 square feet of banquet space, and 3 food and beverage outlets. This in cludes The Capital Grille, Tast in gs - W in e Bar & Bistro, and in -room d in in g.Want to learn more? Hotel Website (https://www.conradindianapolis.com/),Instagram, Facebook (https://www.facebook.com/ConradIndy)Classification: Full-TimeShift: Various – must be available to weekdays, weekends, and holidays.What will I be doing?As a Room Service Server, you would be responsible for delivering and serving food and beverage items to guests in a timely, friendly and efficient manner in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
Set up room service trays and tables to prepare for incoming orders
Retrieve checks, set tables according to specifications, retrieve food and beverage orders from the kitchen and bar and deliver food to guest rooms and meeting rooms
Serve meals to guests, collect guest trays and respond to guest requests in a timely, friendly and efficient manner
Present checks to guests and obtain payment
Return payments/signed checks to order taker
Perform order taker duties and answer room service telephone, as needed
Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations
What are we looking for?Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability
What will it be like to work for Hilton?Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands (http://jobs.hiltonworldwide.com/our-brands/index.php) . Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!The Ben e f i t s –Hilton is proud to have an award-winning workplace culture ranking#1 World's Best Workplace by Great Place To Work & Fortune (https://www.greatplacetowork.com/best-workplaces-international/world-s-best-workplaces/2023)We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally ina diverse andinclusive environment, thanks toinnovative programs andbenefits.Hilton offers its eligible team members a comprehensivebenefitspackageincluding:Access to your pay when you need it throughMedicalInsurance Coverage– for you and your familyMental Health ResourcesBest-in-Class Paid Time Off (PTO) Go Hilton travel discountprogram Supportive parental leaveMatching401(k)Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discountDebt-free education (https://newsroom.hilton.com/corporate/news/hilton-announces-new-education-benefit-through-partnership-with-guild-education): Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learn in g, digital literacy, professional certificates and more)Career growth and development Team Member Resource GroupsRecognition and rewards programsJob: Bars and RestaurantsTitle: Room Service Server - Conrad IndianapolisLocation: nullRequisition ID: HOT0AVDWEOE/AA/Disabled/Veterans