We are seeking an enthusiastic, friendly, ready-to-learn individual who is ready to make valuable contributions to management of our self-storage business! You'll gain hands-on experience in customer service, property management, sales, and operations of a growing small business.
You will be responsible for managing the daily operations offering only the highest standard of customer service to both prospective and current customers, in-person and over the phone/online.
Hours: 8:30 to 5:30 PM Saturday and Sunday, and potential additional hours during week
Job Responsibilities:
Provide exceptional customer service to our current and prospective customers. Offer tours of facility to customers and show available units, offer packing materials for sale when closing contract or any additional add-ons.
Open and close the storage facility office on time, efficiently and effectively.
Responsible for processing customer transactions, processing payments, and making daily deposits to bank.
Execute all leasing documents; maintain all required tenant documentation in an orderly manner, including contracts and insurance. Preparing daily, weekly, and monthly reports.
Ensure the cleanliness of storage premises and notify management in a timely manner regarding building and/or equipment repairs. Includes daily walk throughs, sweeping, mopping, disinfecting, changing light bulbs, and general maintenance of facility.
Report to business owners and share your ideas on what can be improved in marketing, operations, customer service, and beyond.
Job Requirements:
High school degree or equivalent; open to current college students
Enthusiastic and eager to learn
Valid driver license and reliable transportation for travel to perform essential duties, such as bank runs. We will run an MVR check to verify valid license as part of background screening process.
Strong communication and interpersonal skills, including great written and verbal communication skills. Proficient computer skills or ability to learn. Ability to prioritize and multi-task.
Must be able to lift 50lbs, bend, stretch, stand for extended periods of time and willing to work in an outdoor environment.