Travel Reservation Specialist
A successful & luxurious travel company is looking for positive and energetic Travel Reservation Specialists! If you like to assist people and are passionate about the traveling field, join our team and our clients plan their DREAM vacations.
We are looking for people who think with their heart, not a calculator
Multiple openings (10+)
The company offers great benefits upon hiring.
Schedule and Location: Working US Pacific Standard Schedules
Fully Remote - Very Important, this is a remote opportunity for US Non-California residents ONLY
Salary: $21.15/hr
This is a full-time temp-to-hire position.
Benefits: the company offers great benefits upon hiring
Responsibilities:
Create and maintain all travel reservations, including accurately responding to questions; quoting prices and payment terms; securing reservation options; documenting special requests; and processing payments.
Recommend solutions to overcome client objections and address travel partner and guest concerns.
Make outbound lead follow-up telephone calls and emails to qualify leads
Provide superior customer service in all interactions with travel agency partners, guests, and internal partners.
Qualifications:
Excellent interpersonal and communication skills (verbal and written) to interact with travel agency partners, guests, and internal partners.
Ability to learn detailed knowledge of the company's products and services.
Ability to quickly learn internal reservations booking system and supporting systems.
Attention to detail and a high level of self-motivation.
Strong computer skills with basic MS Office programs such as Word, Excel, and Outlook.
Ability to multi-task and work independently.
Strong desire to exceed guest expectations.
Previous customer service, airline or travel industry experience (particularly working with professional travel agents) preferred.
Professional, customer service oriented, friendly, and outgoing.
Sparkling and passionate personality
Company Benefits (upon hiring by the company)
Medical Insurance, Dental Insurance, Vision Insurance
Voluntary Life Insurance
401(k) Savings Plan
Employee Discounts
Employee Cruise Vacation: All full-time regular employees after 3 months of employment and have accumulated 5 days of PTO are eligible for a free 7-night river cruise to Europe or Asia.
Paid Time Off 20 days (25 days after 5 years of service)
Employee Discounts: shopping discounts with travel, T-Mobile, Hello Fresh, and others may come out or change.
Great company culture: modern, open office, casual and friendly work environment, close to meals and shopping, walking trail, and more.
APPLY NOW
Important note: Please reply to this post with your resume. Inquiries without a resume will be ignored.