I am a IT engineer with multiple clients that I support. I am in need of a person who can do the following tasks as needed;
Daily StandUp
At the beginning of the day, letting me know my agenda for the day.
Making sure I am in the office for the first meeting of the day.
Teams Chat
Watching/Monitoring MS Teams chats (all communication channels) for any new chats
Being responsive to chats with attentiveness in a warm, friendly, positive, and helpful manner.
Responding to any chats while I am busy/away/engaged or alerting me to them
Typing up any dictation I need either during meetings or composing emails.
Calendar/Meetings/Schedule
If I have a meeting scheduled on 1 calendar, update the other calendars with "busy" in that time slot so I am not overbooked.
Keeping calendars updated and preventing conflicts as much as possible
Working in coordinated effort with me during simulataneous meetings
Notifying me when I have a meeting and making sure I am on those meetings
Starting meetings when scheduled, keeping subtitles on and/or recording them
Taking notes of my actionable tasks during meetings
Keeping me on-task with the highest priority to-do
Keeping a running list of my "to-do" list for each job
TimeKeeping
Weekly update to each timekeeping application - I will show you how to do this.
Training/Compliance trainings
Taking my video training courses (they are not technical) to stay in compliance for each client
Outlook/Emails
Reading through emails and flagging the ones that I need to respond to.
Archiving the emails that are "junk" or unimportant.
Responding to emails, as I dictate.
Tickets
Submitting service tickets (I will train you on exactly what is needed)
Keeping me alerted to my ticket queue and the priorities
Other Duties as assigned
Running errands to the house
If you have a valid driver's license I may request quick runs to local stores.
Key Skills
Decent typing speed, trying to mimic how I communicate
Coordination/Teamwork to work in unison with me on multiple items at same time
Keeping calm while juggling tasks
Focused and detail-oriented
Effective communication skills to prevent errors or miscommunication
Asking questions - if something is unclear, don't be shy about exposing your confusion.
- I am open to hourly, daily or weekly rates. Let me know you compensation requirements please.
The position requires being in the office (no remote) from 9am - 3pm M-F (I am flexible on the end-time of each day)
Please provide your name, resume, a good contact number for me to call, and any details that you think might be relevant to the job.