Location: Elevance Health supports a hybrid workplace model (virtual and in-office) with PulsePoint sites used for collaboration, community, and connection. This includes remote work and 1-2 days in office per week. Candidates residing in northeastern states preferred.The Program Manager - Consumer Experience is responsible for the development and ongoing management of one or more multi-year external client facing programs within a business unit. Program managers typically support business strategies through an integrated portfolio of external client facing projects or initiatives. A program manager may have responsibility for a piece of a larger enterprise/regional external client facing program.How You Will Make an ImpactPrimary duties may include, but are not limited to:
Manages and coordinates the development, approval, implementation and compliance of on-going external client facing programs; develops program budget; ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.
Researches applicable subject matter practices and remains aware of industry trends.
Manages external client facing relationships and partners with corporate and regional business areas.
Coordinates training related to external client facing program; develops program success measures and performs periodic assessments of program success.
Assistance in scheduling/planning in-person meetings (room reservation, catering, coordination with onsite admins, building access, etc.)
Assistance in scheduling meetings with senior level leaders (schedule coordination).
Expense reports (review, validation, and approval of expense reports for the VP and VP’s direct reports only (not subordinate layers of their org).
Leaders will book their own travel. Provide travel booking assistance only if the leader has a challenge in finding travel accommodations (as necessary: give flight options, as needed, when travel is requested, and then booking it).
Create and submit the travel approval requests for VP and SLT approval & Keep track of number of associates approved for travel each month.
Important reminders for deadlines (Do the Right Thing Training, etc.) and monitor team progress against completion. Send reminders out to the leaders as to who hasn’t completed the training on their teams).
Gathering and preparing materials for various VP’s 1-1s with senior leaders (VPs, COOs, SLT) on a consistent basis.
Assist with staff meeting prep, materials, and follow ups.
Assist with organizational health / culture building activities (e.g., CXO newsletter, town hall meetings, etc.)
Support development of executive level presentations.
Minimum Requirements
Requires a BA/BS and minimum of 5 years external client facing experience in program/project management; or any combination of education and experience, which would provide an equivalent background.
Preferred Skills, Capabilities and Experiences
Graduate degree preferred.
Project management certification preferred.
Proficient to Expert in PowerPoint highly preferred.
Management consulting and storytelling experience preferred.
For candidates working in person or remotely in the below locations, the salary range for this specific position is $93,576 to $147,048Location: New YorkIn addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the company. The company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws .
The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.