DescriptionAs a critical member of the Corporate Communications team, the Communications Specialist will primarily support both internal and external communications for Business Banking and Enterprise Payments, including our efforts to educate and engage stakeholders in our campaigns, capabilities, strategy and initiatives through storytelling. They will play a key role in driving engagement through new ways of communicating and connecting. Responsibilities
Support end-to-end editorial process—including creating content and measuring impact
Research, write and publish stories that raise awareness of our capabilities, people and wins
Raise and execute ideas to test and learn new, innovative communications formats
Develop and execute communications planning efforts for other projects/programs as assigned
Maintain connectivity across business lines and with key partners
QualificationsThe ideal candidate will:
Build effective working relationships with internal and external stakeholders
Learn and employ the voice/tone of the Business Banking division
Synthesize complex messaging and content and represent it simply, visually and in a compelling and modern way
Think creatively and develop innovative approaches to address challenges
Stay current on what’s happening throughout the organization in order to make connections and align communications
Have strong writing, editing, prooing and presentation design skills
Qualifications, Education, Certifications and/or Other Professional Credentials
Bachelor's degree or equivalent work experience.
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday-Friday 8-5 in Office full time. Can work in Boston MA, Westwood MA or Johnston RI
#LI-Sourcer3Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.Equal Employment OpportunityAt Citizens we value diversity, equity and inclusion, and treat everyone with respect and professionalism. Employment decisions are based solely on experience, performance, and ability. Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression (including transgender individuals who are transitioning, have transitioned, or are perceived to be transitioning to the gender with which they identify), genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws.Equal Employment and Opportunity EmployerCitizens is a brand name of Citizens Bank, N.A. and each of its respective affiliates.Why Work for UsAt Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growthBackground CheckAny offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.