Reporting to the Head of Business Line Communications, Manulife Wealth and Asset Management (Manulife WAM), the Head of Communications Manulife WAM’s Global Retirement Business will be responsible for building, connecting, and driving the communications strategy to support the business, visibility, and team-building goals of the Global Retirement business.This role will be responsible for developing communications strategies that articulate the strategic objectives of this business internally to connect colleague to our overarching Manulife Investment Management objectives, and externally to protect and enhance our reputation with the media, advisors, and other audiences.In the execution of your responsibilities, this position will be a member of Manulife WAM’s Global Communications team and will work closely with other members of the Manulife Investment Management communications team, as well as Communications Global Practice Areas (media relations, events, thought leadership, issues management, content) to drive initiatives forward and ensure continuous improvement of our work.Position Responsibilities :
Drive comprehensive internal and external communications support for Manulife Wealth and Asset Management’s Global Retirement business to effectively engage and inform employees and the press.
Develop and implement integrated communications plans , bring them to life through encouraging programs and tactics, and consistently measure to ensure we’re hitting the mark.
Build strategic partnerships with key segment and global business partners to capture and share relevant information that ensures colleagues are connected to our global mission, understand our strategy and the role they play in it, take pride in the products and services we offer, and are engaged in our award-winning culture.
Collaborate with segment and global communications colleagues to ensure consistent messaging, positioning, and language.
Oversee the development and maintenance of internal communication channels , such as intranet, executive messages & newsletters, and town hall meetings.
Monitor and measure the effectiveness of communication initiatives and adjust strategies as needed to drive engagement and understanding.
Preferred Qualifications :
Previous experience in working for an organization catering to retirement savers, such as a retirement plan sponsor, a retail brokerage firm, a recordkeeper, pension fund, or retirement consultancy a plus.
Capital markets and investing acumen, with a pulse on the issues and trends affecting the end investor.
Knowledge of the various retirement systems and regulations affecting market participants and retirement savers around the world.
Significant experience across multiple communications disciplines (e.g. strategy communication, transformation messaging, engagement, people, culture and brand, issues management, and storytelling).
Proven relationships in financial media, business, and personal finance across trade and top-tier outlets.
Experience with thought leadership initiatives, large- and small-scale event management. experience, and working with a shared services team considered an asset.
Ability to balance multiple projects and priorities within reasonable timelines.
A proven track record of strong execution.
Strong attention to detail.
Innovative, creative, proactive self-starter with a keen sense of urgency and initiative.
Ability to work both independently and as part of a globally integrated and aligned team of communicators.
Required Qualifications:
Bachelor's degree in marketing, communications, English, journalism or related field.
7-9+ years of experience in internal and external communications.
When you join our team:
We’ll empower you to learn and grow the career you want.
We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
As part of our global team, we’ll support you in shaping the future you want to see.
#LI-HybridAbout Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact recruitment@manulife.com .Primary LocationToronto, OntarioWorking ArrangementHybridSalary range is expected to be between$103,050.00 CAD - $185,490.00 CADIf you are applying for this role outside of the primary location, please contact recruitment@manulife.com for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact recruitment@manulife.com for more information about U.S.-specific paid time off provisions.