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About the Role:
Our Cleaning and care Specialist team plays a vital role in ensuring the cleanliness and upkeep of our small multifamily properties. You will be responsible for a variety of tasks, including maintaining common areas, providing trash bin service, performing unit cleanings, and maintaining property exteriors. The ideal candidate has experience in janitorial or cleaning services, an eye for detail, a willingness to report any property issues, and a strong commitment to upholding the highest standards for Groma properties.
Schedule: Specialists will work Monday - Friday beginning at 7:00am at their first property assignment and continue on in the field until 3:00pm with a 30 minute lunch break taken at their discretion.
Common Area Cleaning: Maintain a clean and presentable environment in common areas, including the foyer, staircase, and laundry room. Conduct regular, thorough cleanings of common areas in each property, which includes vacuuming, dusting, mopping, cleaning glass doors, wiping down staircase railings, and removing trash and mail.
Brand Standards: Ensure that all Groma brand cleanliness and safety standards are consistently met at each property.
Exterior Maintenance: Conduct regular inspections of property exteriors to identify and report any issues, such as broken items, trash, or debris. Maintain clean and organized trash areas.
Trash Service: Perform weekly or bi-weekly trash valet services at select properties.
Reporting: Complete cleaning checklists with photographs after each visit and submit them to our reporting software. Inform the team of any issues discovered during inspections and report necessary repairs or replacements.
Equipment and Supplies: Maintain and upkeep all cleaning equipment, supplies, and products.
Unit Cleanings: Provide unscheduled and unit turn cleanings as needed.
Property Care: Assist with minor property care tasks (no licenses required).
Customer Service: Interact with residents professionally and patiently, addressing reasonable requests and complaints.
Skills and Qualifications:
-Minimum of one year of professional cleaning experience
-Knowledge of cleaning techniques and equipment
-Proficient in English (written and spoken)
-Strong attention to detail and ability to follow instructions
-Ability to work independently and efficiently
-Candidates need to be able to stand, walk, and/or sit for extended periods of time and bend, stoop, climb ladders, reach, carry objects, and crawl in confined areas.
-Must be comfortable driving around Boston
-Must have their own vehicle and maintain the proper license, insurance and preventative maintenance
-Basic computer skills, including the ability to navigate project management tools