Under general supervision, this position provides accurate interpretation for patient/families who have Limited English Proficiency (LEP). This position interprets the spoken language and culture between two or more individuals from English to the target language and back into English again to ensure accurate cross-language communication in a medical environment. May be required to translate written documents from English into the target language or from the target language into English. Acts as culture broker to identify when cultural differences are leading to a misunderstanding on the part of either the provider or patient. Language services are performed in designated areas according to the policies, procedures, philosophy, and objectives of the department and hospital. Works cooperatively within department and other services to create a system of quality health care.Hours: Per Diem, Rotating ShiftsMinimum Qualifications:
High School diploma or equivalent
Medical Interpreter Certification from an accredited college or university
One (1) year of relevant interpreting experience
Bilingual
Preferred Qualifications:
National Certification for Medical Interpreters
Three (3) years of relevant experience.
Duties and Responsibilities: The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.
To provide accurate interpretation of language and culture between limited or non-English speaking patients and healthcare providers in the hospital.
To maintain current knowledge in areas of interpreting techniques and medical terminology, basic anatomy and physiology, diagnostic procedures and treatments in both English and target language.
Respond to requests as they come in from all LGH sites. Travel involved.
Manage phone calls as needed
Make rounds at the inpatients units
Make rounds at the Emergency Department.
To participate in educational opportunities
What We Offer:Not only is Lowell General Hospital an exceptional place to work, offering a culture of recognizing and valuing employees, we provide amazing opportunities for our staff:· Opportunities for growth· Free on-campus parkingAbout Lowell GeneralFor more than 125 years, Lowell General has served the Greater Lowell community with pride. We balance the first-rate care of a premier medical center with the warmth of a three-time Magnet®-recognized community hospital. As a member of our team, you’ll join over 3,000 dedicated care providers to offer complete, connected care, when and where patients need it mostTufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and/or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org .