Operations Manager

We are looking for an Operations Manager for our Michigan HQ office. This individual will follow existing operational policies, processes, practices and procedures. The focus will be on quality and service for which IGI is known for in the industry. Ideal candidates may come from construction, electrical contracting or AV integration areas.Primary RoleThe primary role of the Operations Manager is to be the day-to-day supervisor of operations staff with the goal of ensuring all IGI projects are completed on time, on budget, and at IGI quality.Detailed ActivitiesExecute the IGI operational processes already in place.Ensure all products and services are delivered on time and on budget at IGI quality.Supervision of technical staff related to operations in engineering, installation and service.Ensure all technical staff are provided and maintain required training.Ensure IGI support priority is maintainedManage Employee Performance Objectives of all operational staffAllocate technical resources to sales staff