About Us:
We are a professional CPA firm dedicated to providing high-quality accounting and tax services to our clients. Our team values precision, professionalism, and exceptional customer service. We are seeking a friendly and detail-oriented Receptionist to be the first point of contact for our clients and provide administrative support to our team.
Key Responsibilities:
Welcome and greet visitors and clients in a professional and friendly manner.
Direct visitors to the appropriate team members or resources.
Handle client inquiries and refer them to the appropriate department or staff member.
Answer, screen, and redirect phone calls; take and relay messages as needed.
Manage incoming and outgoing mail, ensuring timely receipt and delivery.
Organize and maintain physical and digital files and databases.
Handle confidential and sensitive information with utmost discretion.
Perform basic data entry tasks accurately and efficiently.
Utilize Microsoft Office Suite (Word, Excel, Outlook) and other applications, including QuickBooks, ATX, and File in Time.
Provide general administrative support to other staff members as needed.
Qualifications:
High school diploma or equivalent; additional education or certifications in office management or administration is a plus.
Proficiency in Microsoft Office Suite and familiarity with QuickBooks, ATX, and File in Time is highly desirable.
Strong organizational and multitasking skills.
Excellent verbal and written communication abilities.
Demonstrated ability to maintain confidentiality and handle sensitive information.
Friendly and professional demeanor with a focus on providing outstanding customer service.
Previous experience in a receptionist or administrative support role, preferably in a professional office setting, is a plus.
How to Apply:
If you are a proactive, detail-oriented professional with excellent interpersonal skills, we encourage you to apply! Please send your resume and a cover letter to our contact email with the subject line "Receptionist Application – [Your Name]."
We look forward to welcoming a new member to our team!