POSITION SUMMARY:
The Branch/Store Manager is responsible for optimizing the profitable growth of the business, the personal growth of employees, and the satisfaction of customers while managing the performance and success of the equipment sales team, service, and parts departments. This is a career-defining opportunity to play a vital role in the Company and make a meaningful contribution to the future success of an established and growing business. The qualified candidate will also take an active role in the sale of equipment. Being visible and available to staff and/or customers is a key component for this position.
Essential Functions, Duties & Responsibilities:
Lead and motivate staff in a positive, team-oriented environment that is customer-driven with a focus on providing
exceptional customer service and product expertise
Oversee and manage operating budget, financials, inventory, daily operations, appearance of facility, etc.
Identify goals and implement strategies that deliver results in line with sales, service, and profitability
Monitor store and team performance; implement a corrective action plan, when warranted, to ensure achievement of
branch goals
Resolve escalated customer issues/complaints (in person, phone, or email)
Reinforce Company branding by meeting or exceeding branch location standards including visual appeal, safety,
security, and cleanliness
Collaborate and communicate with Company management, marketing, and other team members to maximize sales
revenue and customer satisfaction
Recruit, mentor, and coach employees with retention and advancement in mind
Communicate with other branch managers regarding equipment movement and inventory to ensure new/used
inventory turnover targets are achieved
Conduct performance evaluations of sales and administrative staff and coordinate performance evaluations of the
service and parts staff with department managers
Adhere to all applicable safety policies, procedures, and standards while always identifying possible safety hazards
and addressing them immediately
Perform other duties as assigned
Required Qualifications:
Self-starter with a leadership mindset and strong business acuity
Ability to communicate in a professional manner, both verbally and in writing, and establish effective working
relationships with employees, customers, and management
Strong competencies in computer use and the aptitude to learn new, business-specific programs quickly
Ability to make good, sound decisions based on reason, facts, analytics, and observations
Excellent interpersonal and time management skills
Consistent attendance record
Valid Class E driver’s license
Physical Requirements:
Must be able to sit for long periods of time along with walking, standing, climbing stairs, reaching, pushing, pulling,
leaning, and twisting. Must be able to lift/carry up to 50 lbs.
Must be able to meet all safety requirements for applicable safety policies
Preferred Qualifications:
Prior agricultural and/or construction equipment and dealership sales setting experience necessary; basic technical
and mechanical understanding helpful
Minimum 5 years’ experience overseeing operations/personnel of an equipment or sales/service driven business
preferred
4-year Agribusiness, Sales, or Marketing degree preferred, high school diploma or GED a must
Candidate is required to successfully pass the pre-employment screenings which includes background check, pre-
employment drug testing as well as driving record evaluation.
Classification: Exempt-FT
Reports To: Region Manager
EOE