OverviewAt St. Joseph Medical Group and Kansas City Physician Care, our dedicated team of professionals is committed to our core values of quality, compassion, and community. Affiliated with St. Joseph Medical Center, St. Joseph Medical Group and Kansas City Physician Care are actively seeking new members to join their award-winning teams!Kansas City Family Medical Care is a Family Practice Clinic and is part of the St. Joseph Medical Group, our practice resides in The Community Center within St. Joseph Medical Center. At St. Joseph Medical Center, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, St. Joseph Medical Center is actively seeking new members to join its award-winning team!Founded in 1874 by the Sisters of St. Joseph of Carondelet, St. Joseph Medical Center has a long tradition of providing high-quality, compassionate care. Its Catholic heritage and the spirit of our founding Sisters continue today in our mission of caring for the community. The Diocese of Kansas City-St. Joseph is the Catholic Sponsor for St. Joseph Medical Center, under the leadership of his Excellency Bishop James V. Johnston, Jr.St. Joseph Medical Center has received numerous awards for its quality and clinical excellence. We believe that continuous quality of care and performance improvements are the foundation for preserving and enhancing healthcare delivery. For information, visitwww.stjosephkc.com.Benefits Statement We offer:
Competitive Compensation
Generous benefits plan: Medical, Dental, Vision, 401K
Substantial PTO
Continuing Educational Opportunities
Collaborative work teams & cohorts
…and much more!
Come Join a Team of dedicated Healthcare Workers
Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf
ResponsibilitiesKansas City Family Medical Care Clinic is now Hiring a Full Time Patient Service Representative for our team. The Patient Service Representative (1) Interviews the patient or his/her representative to obtain identifying and basic demographics to prep for upcoming visits (2) Schedules patients in their clinic and assists with scheduling them in others (3) Verifies insurance coverage, collects co-pays and prior balances from patients, reconciles and prepares deposits, and troubleshoots billing issues (4) Greets and checks in patients (5) Handles all incoming phone calls and routes to appropriate staff or initiates messages (6) Coordinates clinic business processes such as supply ordering, sales calls, record release, fax and mail processing. Must be able to (1) Operate a computer to accurately input and retrieve data (2) communicate with the population served, staff, and providers utilizing age specific techniques. (3) Maintain proficiency in medical terminology (4) Project a positive and helpful attitude.
Full time Hours
M-F
8 hour shifts
Day Shift
BLS Required
Experience in a Medical Office or Clinic required
Previous Patient Service, Medical Assistant or Medical Customer Service experience required
The ideal candidate should possess the following:
Background in Family Practice is a plus
Be proficient in medical terminology
Know how to type with basic computer skills as well as basic language skills such as spelling and grammar
Be able to listen well and translate that into professional script.
Have previous experience with Medical Patients
communication skills
time management
excellent customer service skills
QualificationsEDUCATION, EXPERIENCE, TRAINING
Previous experience in a medical setting, preferred.
Knowledge of medical terminology preferred.
High School Diploma or Equivalent preferred.
Customer Service experience preferred.
#LI-BY1Connect With Us! (https://careers-primehealthcare.icims.com/jobs/167491/patient-service-representative/job?mode=apply&apply=yes&iniframe=1&hashed=-336024306) FacilitySt. Joseph Medical Group (Kansas City Physician Care)LocationUS-MO-Kansas CityID2024-167491CategoryAdminPosition TypeFull TimeShiftDaysJob TypeNon-Exempt