Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.Title and SummaryLead Product Manager – TechnicalWho is Mastercard?We work to connect and power an inclusive, digital economy that benefits everyone, everywhere, by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation, and delivers better business results.Technology at Mastercard:What we create today will define tomorrow. Revolutionary technologies that reshape the digital economy to be more connected and inclusive than ever before. Safer, faster, more sustainable.And we need the best people to do it. Technologists who are energized by the challenges of a truly global network. With the talent and vision to create the critical systems and products that power global commerce and connect people everywhere to the vital goods and services they need every day.Working at Mastercard means being part of a unique culture. Inclusive and diverse, a rich collaboration of ideas and perspectives. A place that celebrates your strengths, values your experiences, and offers you the flexibility to shape a career across disciplines and continents. And the opportunity to work alongside experts and leaders at every level of the business, improving what exists, and inventing what’s next.The Clearing Program:The Clearing program facilitates posting transactions to consumer accounts globally and determines value of settlement between banks involved in the transaction. In this process, Clearing teams are responsible for ensuring data integrity, applying interchange, currency conversion, calculating settlement, determining billing, and generating reports for reconciliation.Role & Responsibilities:All staff at Mastercard are expected to demonstrate 'Mastercard Way' cultural values every day - own it, simplify it, sense of urgency, thoughtful risk-taking, unlock potential, and be inclusive – with a relentless focus on our customers. As a Lead Product Manager - Technical at Mastercard, you are expected to perform the following general responsibilities:· Works across system to define initiative level requirements for the long-term backlog and elaborate business capability features with acceptance criteria· Identifies gaps and charters new platform capabilities as required· Has visibility into the design of the user experience· Determines release goals for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed· Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership· Works with internal teams and customer service to identify, classify, and prioritize feature-level issues· Independently identifies and researches performance; escalates findings to senior management· Coordinates internal forums to collect and identify feature-level development opportunities· Identifies feature risks from business feedback and in-depth analysis of operational performance, shares with senior leadership· Reviews product demo with the development team against acceptance criteria for the feature set· Establishes a network of resources within the organization, builds relationships, partnering with and influencing both executive leadership and individual engineers across the organization· Mentoring team members and assisting with candidate selection and onboardingAll About You:· Like to dive deep into the operational characteristics of the product· Demonstrated ability to operate with complete independence and autonomy· Experience defining and building cloud-native software products as a platform at scale· Proven track record of data driven decision making and applying continuous improvement methodologies across your team· Can debate the product merits with business teams, architects, engineers, and designers to make the right trade-off decisions· Experience in agile delivery methodologies (scrum, Kanban, etc.)· Can communicate to executives, peers, and staff with impact, eloquence, and authenticity· Ensures features and associated documentation are clear and easily consumable by other engineering teams.· Demonstrated experience building organizational relationships, partnering with, and influencing teams while commanding the respect of the individuals on the team· Bachelor's degree in software engineering, computer science, information technology or related discipline preferred, or equivalent work experienceMastercard Employees must comply with the Security Standards when developing,implementing, using, purchasing, or modifying any Technology.Mastercard is an inclusive equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonableaccommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.Corporate Security ResponsibilityAll activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
In line with Mastercard’s total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary based on location, experience and other qualifications for the role and may be eligible for an annual bonus or commissions depending on the role. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance), flexible spending account and health savings account, paid leaves (including 16 weeks new parent leave, up to 20 paid days bereavement leave), 10 annual paid sick days, 10 or more annual paid vacation days based on level, 5 personal days, 10 annual paid U.S. observed holidays, 401k with a best-in-class company match, deferred compensation for eligible roles, fitness reimbursement or on-site fitness facilities, eligibility for tuition reimbursement, gender-inclusive benefits and many more.