Hiring for Care Management Support Coordinator (100% Remote Position) Missouri, MO, USA Candidates onlyDescription:Position Purpose:Provide essential administrative support for care management, including outreach, call handling, scheduling, and documentation. Act as a key contact for members, providers, and staff to resolve issues and ensure compliance with state and regulatory guidelines.Education/Experience:
High School diploma or GED
1-2 years of related experience in a fast-paced call center
2+ years of healthcare experience and data entry
Key Responsibilities:
Conduct member outreach and support care plan activities.
Answer inbound calls and schedule services.
Connect members with health plan and community resources.
Document and maintain non-clinical member records.
Support member onboarding and manage correspondence.
Explain care plan procedures and protocols.
Required Skills:
Strong communication and problem-solving skills
Proficiency in MS Office (Excel, Word)
Ability to adapt to change and handle a high-volume environment
Preferred Skills:
Familiarity with medical terminology
Typing
Experience Level:Entry-levelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.