Full-Time | Retail + Shopify + Community + Collectibles
The Role
We’re looking for a full-time Store Manager to lead all retail and eCommerce operations for SNUFFiES.
This is a hands-on leadership role that blends old-school retail management with new-school digital integration, overseeing everything from the physical store experience to the Shopify site, local PR, events, and digital community growth.
You’ll manage day-to-day operations, drive sales, ensure inventory accuracy, and collaborate with the founder on Snuffies’ growing role as the flagship retail partner for POG and other global collectible brands.
Responsibilities:
Retail & Store Operations
Lead all daily retail operations at SNUFFiES’ flagship Whitefish location
Manage team schedules, training, and store presentation
Provide exceptional customer service rooted in warmth, integrity, and expertise
Execute in-store merchandising, pricing, and display strategies
Manage store POS system (Shopify integration) and ensure accuracy in reporting
Inventory & Shopify eCommerce
Manage Shopify product listings, pricing, descriptions, and photography
Ensure real-time sync between in-store and online inventory
Handle restocks, vendor orders, and supplier relations (POG, Pokémon, designer imports, etc.)
Track sales metrics and product performance analytics
Launch promotions and token-gated product offerings via Shopify apps
Marketing, PR & Community Building
Support SNUFFiES’ local presence, press outreach, events, sponsorships, and community partnerships
Coordinate digital promotions and announcements with the POG team
Build the in-store and online community through events, tournaments, and giveaways
Oversee social media updates and coordinate with creative partners for visuals and campaigns
Innovation & Loyalty
Understand Solana Pay Integrations for digital payments and loyalty
Manage SNUFFiES’ participation in the POG Ecosystem and on-chain reward redemptions
Help evolve SNUFFiES’ loyalty system using POG Coin and digital incentives
Collaborate with developers to provide feedback on customer experience
Preferred Qualifications
5+ years of experience in store management, retail operations, or eCommerce
Proficiency with Shopify inventory tools
Strong communication skills, leadership, and initiative.
Additional Potential Skills
Knowledge of collectibles culture (Pokémon, POGs, cards, vintage, toys, etc.)
Experience in community events, social media, or brand storytelling a plus
Curiosity or experience in Web3, Solana, or digital loyalty systems preferred
Compensation & Perks
$27/hour + performance bonuses
Employee discounts and collectibles perks
Flexible schedule during off-peak periods
Opportunity to grow into Retail Director / Regional Manager as SNUFFiES expands
Work directly with the Founder to shape the future of hybrid retail
About SNUFFiES
SNUFFiES is a family-owned collectibles store in Whitefish, Montana, 135 years in the making and now the world’s first officially authorized POG retailer in over 20 years.
We bring together Pokémon, POG, vintage treasures, and modern pop culture collectibles, a place where nostalgia meets innovation.
SNUFFiES is more than a store, it’s a global hub for collectors, families, and fans, both in person and online.