IT TECHNICIAN 4 - Statewide

IT TECHNICIAN 4 - Statewide APPROXIMATE ANNUAL SALARY - $56,689.20 to $83,666.16 PAY GRADE: 32 For more information on benefit and retirement programs, please see the sections below.In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.JOB INFORMATION Work Type: Permanent, full time vacancies as they may occur Statewide.Department: Health and Human Services (http://dhhs.nv.gov/) Division: Aging & Disability Services Job Class Code: 07.935 RECRUITMENT INFORMATION Announcement Number: 48186 Open to all qualified persons. Posted 07/22/2024 Recruiter: DANIEL LABARBERA Email: d.labarbera@admin.nv.gov Applications accepted until recruitment needs are satisfied Qualified individuals are encouraged to apply immediately. Lists of eligible candidates will be established and hiring may occur early in the recruiting process. Recruitment will close without notice when a sufficient number of applications are received or a hiring decision has been made. The PositionInformation Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.Incumbents possess a degree of knowledge and proficiency sufficient to perform advanced-level work and may provide work direction and training to others. The Aging and Disability Services Division is currently recruiting for a full-time IT Technician 4 position statewide. This recruitment may be used to fill current and future vacancies as they occur in the following program: Information Technology (IT).Incumbents monitor help desk user support calls, email requests and ensure all calls and requests are recorded and tracked using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; assist with logon/logoff procedures for mainframes, servers, and the network; determine the nature of outages and contact the appropriate person or company. Incumbents will be responsible for assisting users with network, application, system, instructing users on PC operation and faults; assisting IT staff with installations or resolutions as required; and identifying Internet protocol (IP) addresses for failed network connectivity issues. Position requires lifting and moving up to 50 pounds and working four 10-hour shifts. ADSD provides an atmosphere of innovative thinking, teamwork, friendly co-workers, and positive work settings. We are also committed to fostering an environment of both inclusiveness and diversity within our workforce. The mission of ADSD is to provide leadership and advocacy in the planning, development, and delivery of high quality, comprehensive support service system across the lifespan to allow all of Nevada's elders, children and adults with disabilities or special health care needs, to live independent, meaningful, and dignified lives to the greatest extent possible. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLETo see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/ClassSpecifications-70/ To Qualify:In order to be qualified, you must meet the following requirements:Education and Experience (Minimum Qualifications)Graduation from high school or equivalent and five years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, three years of which must have included IT work experience in a user support role; OR (for positions in the Network Operations & Support specialty ONLY) Graduation from high school or equivalent education and one year of IT work experience in the upgrade or replacement of software and hardware components on networked workstations; OR one year of relevant experience as an IT Technician III in Nevada State service; OR an equivalent combination of education and experience.Special RequirementsA pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.

This position requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment.The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:Division of Human Resource Management: http://hr.nv.govPublic Employees Retirement System: http://www.nvpers.orgPublic Employees Benefits Program: http://pebp.state.nv.usMore Benefits Information: http://nvjobs.nv.gov/Applicants/EBREFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here:Email Direct Inquiries or Correspondence to:Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204TDD for the Hearing Impaired (800) 326-6868 Division of Human Resource Management Southern Nevada 7251 Amigo St, Suite 120 Las Vegas, NV 89119TDD for the Hearing Impaired (800) 326-6868 To begin the application process, click on the Apply button. Click Cancel to return to the previous page.