Accor Applications Executive, Pacific

This role oversees the seamless onboarding of new hotels into the Accor Pacific Distribution ecosystem. Responsibilities include coordinating the hotel opening process, conducting training sessions on Accor applications, and implementing centrally defined projects aligned with the Business Digital Tech strategy.Key Responsibilities:​​​​​​​OnboardingSupport hotels throughout the distribution onboarding process.Lead the hotel onboarding kick-off call.Coordinate the completion of the Accor Content Book and Pricing Book with all stakeholders, including the hotel, Commercial teams.Deliver on-site training sessions for new hotels.Provide guidance on Accor's standard loading and support proceduresTrainingTrain new and existing hotels on Accor apps (current and upcoming).Facilitate training on Accor distribution platforms, API connectivity, and channels for Revenue Management and Reservations teams.Collaborate with commercial and support teams to identify training needs.Organise and lead Distribution roadshows.Conduct regular refresher sessions on key distribution topics, including applications, CRS concepts, and loading guidelines.ProjectsImplement new distribution and payment solutions.Support projects related to Distribution and Technology applications, whether integrated with the Accor distribution system or standalone, in alignment with Accor's strategy.Define specifications for any new applications required by the business.Ensure applications comply with local legal and fiscal regulations.Provide feedback and lessons learned (REX) on digital applications.Knowledge Management and communicationContinuously assess existing processes and propose solutions leveraging new technologies and/or applications.Assist in the creation of training materials and documentation to ensure effective distribution management and understanding.Adhere to and maintain well-documented processes for all distribution-related tasks, tools, and platforms.Communicate with hotels regarding new distribution solutions, upcoming hotel openings, and scheduled refresh sessions.