LOCATION 651 Kapkowski Street Elizabeth NJ US 07201
OverviewIf you are interested in growing your retail career with one of the largest and fastest growing off-price retailers in the nation, join the Burlington Stores team as a Regional Manager of Field Operations ! Are you an experienced retail professional with strong leadership skills? Do you excel at creating a process-driven environment where organization and efficiency are critical to driving results? Are you an expert multitasker who would thrive in a high-energy retail environment where you need to prioritize quickly and think on your feet? If so, then this may be the right opportunity for you!The Regional Manager of Field Operations leads new program implementation and upholds operations standards toensure consistent execution of the off-price strategy in Burlington’s stores. The role partners with Regional VPsand District Managers across multiple regions to get stores on-process from receiving to customer experience.The core responsibility is to introduce and sustain process and tool changes to drive operational excellence instores. While relying on influencing stakeholders through expertise, success in the role means delivering onKPIs from back-of-the-house productivity to sales floor efficiency. The right individual will be a great problemsolver, coach and trainer, collaborator, and communicator with experience in store operations and field at national scale retailers.Responsibilities:
Train and coach Rergiona VPs and District Managers on store processes and provide ongoingsupport on best practices. Identify under-performing stores and districts, diagnose issues, partner withRegional VPs to address gaps, and follow up to resolve and/or escalate issues. Provide input to home officeteams on systematic operational challenges to inform chain-wide solutions and inform changemanagement plans.
Roll out programs and introduce new processes to Fieldand Stores with feet on the ground for managing change.Validate store readiness, resolve/escalateissues, define backup plans, monitor post-launch results, and intervene in struggling markets to makechange stick
Lead in-store execution of new process and tool tests, diagnose issues, andimprove solutions as well as launch processes. Surface improvements to existing SOPs and tools.
Partner with Real Estate, New Store Ops, and other functions to ensure operationalreadiness to open new stores and relocations. Coach field leaders to resolve issues and get new stores on-process from the Grand Opening.
Represent Ops standards and culture of excellence and accountability in stores. Bethe process expert and the first line of support for stores and field. Conduct market assessments, createaction plans and support execution
Partner closely with Regional VPs and District Managers to drive the business in each market throughoperational excellence.
Education:
B.A./M.S. in operations, business, engineering, finance or related field
Experience:
10 years of experience in retail
5 years of experience in store operations and/or field with increasing responsibility in a multi-siteenvironment
Demonstrated proficiency in developing and launching operational initiatives
Demonstrated ability to achieve results through influence and coaching
Experience in leading change management programs at a 100+ store scale
Skills and Abilities:
Attention to detail
Facility with operational metrics
High sense of urgency
Thorough follow-through
Ability to manage many projects at the same time
Operational problem solving
Influencing and coaching
Collaboration and communication
If you……are excited to deliver great values to customers every day;…take a sense of pride and ownership in helping drive positive results for a team;…are committed to treating colleagues and customers with respect;…believe in the power of diversity and inclusion;…want to participate in initiatives that positively impact the world around you;Come join our team. You’re going to like it here!You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington’s benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates are also eligible for paid time off, paid holidays and a 401(k) plan.We are a rapidly growing brand, and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.#LI-AB1Posting Number 2024-225913
Location US-NJ-Elizabeth
Address 651 Kapkowski Street
Shopping Center Cohoes
Zip Code 07201
Workplace Type Hybrid
Position Type Regular Full-Time
Career Site Category Field Leadership
Position Category Store Operations
Evergreen Yes
Min USD $149,500.00/Annual
Mid USD $184,000.00/Annual