Patient Access Pharmacist - PT - NJAre you passionate about removing barriers to patient access and ensuring timely support for complex medical conditions?Do you excel in pharmacy operations and enjoy contributing to patient-centric solutions?About the Role: Conduent's Patient Access Pharmacist is essential in eliminating barriers to accessing medications for complex and rare medical conditions. This role ensures employees receive timely support and oversees pharmacy operations. Responsibilities include training on prescription processes, adhering to SOPs, and collaborating with various teams to maintain operational excellence. Strong integrity, empathy, accuracy, and attention to detail are vital for this position.Responsibilities:
Partnering with the Pharmacist in Charge (PIC) to support key responsibilities and licensed pharmacy activities.
Interpreting and entering patient prescriptions accurately.
Communicating professionally with patients, prescribers, and healthcare professionals.
Managing prescription clarifications and supporting training development and delivery.
Reporting Adverse Events (AEs) and Product Quality Complaints (PQCs) per policy.
Adhering to SOPs, CWIs, and business rules while overseeing daily pharmacy operations.
Collaborating with IT/IS for system enhancements and troubleshooting order issues.
Maintaining patient confidentiality and managing analytics-related inquiries.
Supporting process improvements and enforcing product-based system standards.
Providing subject matter expertise across multi-department resources.
Requirements:
Hold a bachelor’s degree in pharmacy or PharmD.
Maintain a current, unrestricted Pharmacist license in NJ.
Demonstrate 5+ years of pharmacy experience, including 2 years as a pharmacist.
Exhibit experience in patient assistance, managed care, Medicaid/Medicare, or related fields.
Utilize CRMs (e.g., Salesforce) and customer engagement platforms.
Possess customer service or PBM experience, with a preference for retail or call center-based pharmacy practice.
Apply case management or product launch experience.
Organize effectively, with strong attention to detail and delegation skills.
Communicate clearly with excellent organizational and time management skills.
Handle multiple tasks, adapt quickly, and work with minimal supervision.
Demonstrate proficiency in Microsoft Office (Word, Excel, Outlook), NICE InContact, Microsoft Visio, and Microsoft TEAMS.
Additional Expectations:
The position is located at our corporate headquarters in Florham Park, NJ.
Candidates are required to be on-site 3 days per week, on Wednesday, Thursday, and Friday during standard business hours, typically from 9 am to 5 pm Eastern Time. Weekend shifts are not required.
On-site attendance is mandatory for this role to ensure effective oversight and to professionally represent the licensed closed-door, non-dispensing intake pharmacy while fulfilling key job responsibilities outlined in this description above.
Flexibility is essential to accommodate coverage over any weekday, as well as holidays when Conduent remains operational.
The role may require on-site presence at short notice to cover for other pharmacists on Monday and/or Tuesday.
Remote work, when rarely permitted by Conduent, must be pre-approved by Conduent and adhere to regulations set forth by the NJ Board of Pharmacy, including but not limited to Remote Processing regulations.
The role entails an average of no more than 28 hours per week.
Flexible Working: At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions:
Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
Working For You: Perks and rewards designed for you:
Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
Retirement Savings: We will support you as you save for your future.
Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
Join Us: At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can:
Bring your authentic self to work.
Grow and thrive, both personally and professionally.
Make a difference with our clients, in our communities, and with the millions of people we support.
When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best!Pay Transparency: Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $75,400- $92,500