Billing/Collections Specialist

Description We are offering a fantastic employment opportunity for a Billing/Collections Specialist located in Monmouth County, NJ. As a Billing/Collections Specialist, you will mainly focus on the collection of outstanding receivables from a broad client base that includes both residential and commercial entities. You will also address and resolve billing issues, reduce A/R delinquencies, and perform miscellaneous collection tasks.Responsibilities: Conduct outbound collection calls professionally, aimed at maintaining and enhancing customer relationships Oversee open accounts for ongoing collection activities Resolve client billing issues and manage accounts receivable delinquency, ensuring excellent customer service delivery in a timely manner Initiate email/mail correspondence to clients to stimulate payment of overdue accounts Implement measures to promote prompt debit payments Process payments and handle requests for credit Recognize and discuss factors leading to account delinquency with management Generate reports for credit card declines, credit card expiration, delinquency letters, shut off, etc. Carry out any other job duties as assigned Collaborate with operations, dispatch, and billing teams to address issues.Requirements Proficient in billing systems and processes, with a proven track record in a similar role. Strong experience in credit and collections, with the ability to manage and track outstanding payments effectively. Ability to manage multiple tasks simultaneously, ensuring all billing details are accurate and up-to-date. Excellent communication skills, both written and verbal, to liaise effectively with both clients and team members. Strong problem-solving skills, with the ability to identify and resolve billing discrepancies quickly and efficiently. High level of accuracy and attention to detail, particularly when dealing with financial data. Good understanding of financial regulations and legislation related to billing and collections. Proficiency with computer software programs such as Office Suite, and any specific billing software used within the industry. Ability to work independently as well as part of a team, demonstrating strong collaborative skills. Good organizational skills, with the ability to prioritize tasks according to urgency and importance. Willingness to stay updated with the latest industry trends and changes in regulations related to billing and collections.Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .