Lakewood Country Club is seeking a part-time Banquet Manager to help promote and sell private banquets, weddings, and other functions. This person will also oversee the administrative and operational aspects of preparing and holding events. Integrity, a great personality, and excellent customer relationship skills are a must.
JOB RESPONSIBILITIES
Engaging in sales activities in person, on the phone, and by email.
Setting up appointments for booking events.
Showing guests through our facilities.
Planning and coordinating logistics of functions through email, telephone, and face to face meetings.
Researching the latest catering trends to promote competitive catering services; revising menus as needed.
Helping prepare for weddings and other functions: coordinating room set-ups, entertainment requirements, etc.
Conducting pre-function meetings with scheduled staff and review all information pertinent to the service and set-up of groups.
Meeting with kitchen staff to review menu for each function.
Establishing par levels for supplies and equipment, including linens, napkins, tables, chairs, glassware, silverware, china, etc.
Handling deposits, billing, contracts; developing Banquet Event Orders.
Clearly assigning, communicating and delegating responsibility and authority to banquet staff.
Providing weekly summaries of outstanding Banquet Event Orders.
Inspecting function area for cleanliness, attractiveness, and proper layout.
Recruiting, interviewing, and training team members as needed.
Optional: Serving as Maître D for weddings and similar functions.
Performing other duties as assigned to meet business needs
Necessary Qualifications
Outgoing personality with good interpersonal and communication skills.
Able to provide great guest service via phone, written correspondence, and in-person meetings.
Two years of sales experience, preferably in a banquet hall /food service setting. Prior experience in selling wedding re receptions and other social events desirable.
2+ years of FOH experience working in banquets and events desirable.
Availability for flexible scheduling a plus, Saturdays a must.
Ability to communicate effectively with clients, staff, and third party vendors
Basic computer skills. Will train on our catering management system. Caterease experience is desired.
Must be reliable and able to meet deadlines.
Excellent time management and organization skills; attention to detail and follow-up skills essential.
Must speak fluent English.
Benefits
Compensation: $18 to $28 per hour based on qualifications.
Good working environment
Flexible schedule
Employee meals
Opportunities of promotion from within
Partial remote working may be available
Who we Are
Lakewood Country Club is one of the oldest golf courses in the United States. Our Maggie’s affiliate operates the bar & restaurant at our course along with our banquet facility. Together we are dedicated to providing a high level of service, cuisine and employment experience. Our goal is to collaborate with talented hospitality professionals and offer opportunities to learn and grow.
As part of that goal, we seek motivated candidates who are passionate about food and the guest experience. We look for Team Members who are true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:
Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership – We show initiative rather than waiting to be told do something.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
Quality
Productivity
Dependability
Customer Focus
Adaptability