About ETS:For more than 75 years, we have amplified products and services based rigorous research and our belief in the power of learning. Driven by our mission to advance quality and equity in education, ETS provides learning solutions, pioneering research and trusted assessments that help guide learners around the world on their path to new possibilities.Our portfolio of trusted measures include TOEFL®, TOEIC®, GRE® and Praxis® . Along with research, development and innovation that explores new frontiers in learning and measurement our educational measurement solutions and research contribute to the development of new methods and tools, inform important dialogue with education policymakers, and shed light on critical issues and potential solutions - all with the aim of creating a world where all learners can improve their lives through education.With new senior leadership at the helm, ETS aims to continue changing the lives of all learners as we expand our organization's global footprint. Our goal is to remain at the forefront of assessment and measurement efficacy within the education and ed tech space as it continues to grow and evolve.POSITION SUMMARYThe Assessment Process Specialist I serves in a project management role, coordinating logistical aspects of test development and production processes and the integration of technological systems and capabilities for an assigned program or programs. The Assessment Process Specialist I works closely with Assessment Specialists and other Process Specialists on the team to ensure that deliverables are completed on schedule and meet all program requirements. The Assessment Process Specialist I must work independently and must also be a strong team player, working with interna l and external stakeholders .Basic functions and responsibilities
Assist senior level staff in developing the annual scope of work, including the annual item development plan, plan for forms construction , and subsequent change orders
Assist in the development and oversight of the item and test development schedule for assigned program(s)
Support development of budget s
Monitor progress against the work plan and escalate and resolve issues as appropriate
Collaborate on and assist in implementing process improvements and SOPs
Clarify and refine internal and external workflows and processes with all stakeholders; help ensure that all deliverables meet requirements for quality and cost
Flow information to the appropriate staff within appropriate timeframes to resolve issues affecting development timelines and/or quality
Assist in other project and program management tasks as required
Wo rk on special projects as appropriate
Adhere to ethical standards and comply with the laws and regulations applicable to your job function
Leadership, Teamwork and FlexibilityA successful person in this role h as a track record of adding value to official or unofficial teams by actively participating in them and seeking to understand the various interests of team members. They are customer-focused and f oster respectful relationships with internal and external colleagues . They act with the customer or internal stakeholder s in mind and consider downstream implications. They possess the skills to plan, organize, and manage tasks and resources to accomplish a well-defined objective , within constraints of time, resources, and cost. They demonstrate a strong learning orientation to willingly develop new skills and competencies that will improve personal and business performance. They can problem-solve and have the flexibility to adjust project plans and schedules and adapt existing processes and procedures to meet deliverables on time and with the expected quality without negatively impacting colleagues, processes, or other deliverables . They demonstrate a high level of productivity and e xhibit accountability for assigned work .EDUCATIONBachelor’s degree in field of specialty or the equivalent combination of education and experience from which comparable knowledge and experience can be acquired is required.EXPERIENCE
This position requires at least three years of experience in process or project management, administration, operational or technical activities.
Experience in assessment development is preferred.
This position requires s trong verbal and written communication skills , well -developed organizational skills, strong technical skills , and a willingness/adeptness with regards to learning new technology.
Experience with Excel, MSPO, and Smartsheet required.
#LI-MM1#LI-HYBRIDETS believes in a Total Rewards philosophy for our employees, and they include:
Health, Vision, Dental insurance plans to choose from
Generous continuous learning support, from individual learning grants to up to 6 classes a year for tuition reimbursement as well as on-line learning access!
Generous PTO and vacation time to balance your work and life
Additional 8 hours of PTO for volunteer work
Retirement plan (401(a)) and traditional Roth (403b) with company contribution
Commuter Benefits, Pet Insurance, 1 year subscription to Calm App
ETS is mission driven and action oriented
Diversity, equity, inclusion, and belonging is at the forefront of the ETS employee's daily work. To further foster an inclusive environment ETS is home to a wide variety of Affinity groups that celebrate the diversity of our talented employees.
How about cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders? ETS offers multiple Business Resource Groups (BRG) for you!
Are you passionate about volunteering and being active in your career and community? ETS offers our Center for Advocacy & Philanthropy (CAAP) where we encourage ETS employees to become active volunteers in their communities and schools through the ETS Cares Giving Campaign. Our employees can support any 501c3 or eligible charity of their choice.
ETS is an Equal Opportunity Employer comprised of people with different experiences, strengths, and backgrounds who share a passion for advancing quality and equity in education. We are dedicated to building teams that reflect the various backgrounds, experiences, and identities of those we serve. The Talent Acquisition team strives to ensure candidates enjoy a fair and equitable hiring process. We believe our differences empower us to be a better team, making better decisions and delivering better results.