Floor Manager (SM Expression of Interest) - Martin Place

Are you passionate about the fashion industry and eager to kickstart your career? We’re looking for enthusiastic individuals to join our team!If you are successful in being selected for this role, you will be offered a contract as a Floor Manager and enrolled in a training program. This program designed to prepare you for a Store Manager role and offers you a unique opportunity to gain hands-on experience from industry experts and develop essential leadership skills in a vibrant retail environment.Please note that progression to a Store Manager role is based on role vacancy and your suitability at the end of the program.What you will learn:Comprehensive training and development programCustomer Service ExcellenceStore OperationsBusiness AcumenPeople Management and LeadershipKey Responsibilities – Floor Manager:As the Floor Manager, you play a crucial role in building great customer experiences that not only elevate store sales but deliver an inspiring and inviting atmosphere. With a dedicated team by your side, you'll take the lead in delivering exceptional service and operational excellence. Through your team, you'll weave together a shopping journey that's genuine, personalised and always welcoming.Offering customers a high level of service through styling advice, product knowledge and store experienceAnalysing selling information and working with the store manager to maximise the sales performance of your departmentLeading a team of sales assistants to achieve excellent standards of serviceSupporting recruitment and ensuring induction and training of new starters is carried outAssisting the Store Manager in identifying future talents and putting together development plans to support their progressionOverseeing store operations Being a brand ambassador and providing the best experience for our customersStepping into the role of Store Manager in their absence