About LumenLumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.The RoleLeads a team of highly technical engineers that implement plans to grow and maintain the Lumen North American transport network. Builds a high-performance team; hires and retains the right talent in the right roles; sets goals, delegates work, holds reports accountable; develops and empowers direct reports to make decisions and act. Understands broader company level influences and the direct impact to upstream and downstream Intra-company partners. Distinctly aware of Inter-team process gaps, root cause of gaps and able to identify and recommend systemic solutions. Can champion process change internal to the team even when changes involve more workload for team. Oversee work queue of planners and engineers to ensure priorities are established and develop WIP/ force to load reporting with leadership to demonstrate workload Planning Engineer work queue management supporting equipment augment requests for multiple projects and with differing timelines, dependencies, and priorities to facilitate the successful realization of new revenue and cost savings. Demonstrates Company’s values of Trust, Teamwork, Transparency, and Customer Obsession.LocationThis position is fully remote work from home within the US.The Main Responsibilities
Responsible for the management of implementation of transport network work orders pertaining to equipment decommissioning and removal.
Mentor, coach, and motivate direct report staff to realize individual and team goals through Servant Leadership philosophy.
Seek improvements in efficiencies working with leadership and peers to streamline processes, drive down deployment intervals, eliminate rework and demonstrate improvements through regular reporting.
Provide detailed reports and comprehensive summaries of WIP management performance to the Executive Management team.
Works with project management, supporting teams, and leadership to define intervals for complex projects and BAU activities, ensuring that team meets target dates expectations.
Analyzes trends and develop strategies to expand, rearrange, or modify the network to accommodate corporate initiatives and industry changes and drivers.
Meet or exceed departmental KPIs set by leadership.
Establish and document standard processes for team to increase efficiency and productivity.
Automate reporting where possible to provide dashboard views of workload, team performance and network costs.
Actively promote cross functional collaboration.
What We Look For in a CandidateRequired Qualifications
Bachelor’s degree or equivalent education and experience. Typically, with 5-7 years related experience and 1+ year previous supervisory / leadership experience preferred.
Expert knowledge and development skills for Network processes, standards, and tools including interdepartmental handoffs, activities and SLA’s.
Excellent financial and data analysis skills with the ability to articulate via PowerPoint and through oral communication.
Strong communication and presentation skills with an ability to tailor information to multiple different audiences.
Must be a strong team player, passionate about sharing information and knowledge with peers and management.
Proficient MS Office Suite (Excel, PowerPoint)
Preferred Qualifications
Expert skills developing and using new engineering principles, processes, applications, methods and procedures, installation practices, and telecom architectures to support the development of the Scope of Work (SOW) and funding documents.
Strong architectural understanding of SONET, Ethernet, and DWDM network transport systems across multiple OEM manufacturers.
Power BI, Power Automate experience preferred.
CompensationThe starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.Location Based Pay Ranges$94420 - $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.$99390 - $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.$104360 - $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.$109330 - $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.What to Expect NextBased on your job application information you may be given the opportunity to complete a video interview immediately after applying. This will include a set of questions for you to record a response to in addition to Game Challenges. Completion of this video interview is a requirement in order to be considered for our open position. Now not a good time? No worries, we will also send you an email with a link to complete the video interview. We strongly recommend that you complete this within 5 days of your application date.Requisition #: 333922Background ScreeningIf you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Equal Employment OpportunitiesWe are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.DisclaimerThe job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.Salary RangeSalary Min :94420Salary Max :145770This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We're able to answer any additional questions you may have as you move through the selection process.As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, please report them to us immediately as they are not authorized by our company and may be fraudulent.Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.Application Deadline08/12/2024