Collections Specialist

Description We are searching for a Collections Specialist to join our team in New York, New York. This role operates in a professional setting and offers a long term contract employment opportunity. As a Collections Specialist, you will manage accounts receivable, handle customer queries, and conduct account research and analysis. You will also be expected to make outbound collection calls and identify issues that contribute to account delinquency.Responsibilities Manage accounts receivable and ensure timely collection of payments. Handle and resolve customer queries regarding outstanding accounts professionally. Conduct thorough account research and analysis, and prepare various reports. Make outbound collection calls professionally while maintaining and improving customer relations. Identify and discuss issues attributing to account delinquency with management. Review and monitor assigned accounts and all applicable collection reports. Prioritize and effectively manage large amounts of accounts. Utilize industry-specific software to efficiently manage customer accounts. Adhere to company standards and procedures in all tasks. Requirements Demonstrated proficiency in Accounts Receivable (AR) Experience in Collection Processes Strong analytical and problem-solving skills Excellent verbal and written communication abilities Proficient in using Microsoft Office Suite, particularly Excel Ability to handle multiple tasks and prioritize effectively Detail-oriented with a high level of accuracy in work Proven ability to work independently and collaboratively in a team High level of integrity and discretion in handling confidential information Strong negotiation skills and the ability to resolve issues efficiently Knowledge of regulatory standards related to collections Proven track record of meeting and exceeding collection targets. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .