Business CommunicationsThe Retirement Solutions Employee and Business Unit Communications role serves as a senior communicator supporting TIAA's Institutional Retirement business managing employee and executive communications. This role will be responsible for developing and executing the Chief Institutional Client Officer's internal communications platform to best reach internal employees and key partners, and manage a comprehensive & creative strategy to share successes and results of the business and teams. This leader provides critical leadership, direction, and expertise in the development of integrated and long-term communications strategies that further the strategic objectives, plans and vision. This individual will partner closely with the Senior EVP, CAO team, HR business partners and other key stakeholders including other communicators across the broader Retirement Solutions organization to drive a coordinated and streamlined approach to employee communications, including the development of ongoing programs to inform, engage and motivate the employee base. This role will create the Senior EVP's internal communications, and collaborate on the strategy, planning and preparation for employee meetings. This individual will also be responsible for the execution of critical employee communications around significant business developments, including personnel, operations and strategy changes.In addition, this role will support the myriad of business unit communication needs including communications in support for the SEVP's leadership team, Institutional Retirement-specific frontline communications, client-facing communications, operational communications, and organizational newsletters.The Senior Director will manage across internal communications programs to ensure the collective team is reaching the right audiences via the most optimal channels. Importantly, this individual will coordinate and collaborate across other communications partners within the overall Retirement business to drive consistency of message and integration.Key Responsibilities and Duties
Accountable for partnering with the TIAA Marketing & Communications functions to ensure alignment with the enterprise marketing & communications strategy and further embedding it within the Retirement Solutions organization.
Serves as the executive communicator for the SEVP, Chief Institutional Client Officer of TIAA’s Retirement business
Sets the strategy/develops plan for the SEVP, Chief Institutional Client Officer internal visibility platform. Develops presentations, statements, talking points, and other strategic communications materials to support internal communication needs
Enable and communicate the strategic plan, responsible for developing engaging approaches and presentations that reinforce connection to TIAA business strategy and align with the SEVP’s vision for the organization
Creates ongoing employee communications programs to drive culture change and reinforce business priorities in support of the organization’s goals and objectives
Produce/manage all-team meetings and Town Halls; includes in-person events and direct production of written and visual media, including videos, intranet articles and email communications.
Partners with the SEVP, CAO and HR business partners to drive employee engagement activities across a variety of internal channels
Finalizing the required board and executive updates specifically ensuring the brand and narrative are appropriate for the audience.
Serves as a “central’ senior communications leader and strategist to foster a one-team mentality across the organization; align resources to priority areas; ensure coordinated and consistent communications are disseminated across the business in an efficient and productive fashion
Maintains superior knowledge of the business, clients, industry trends and issues to ensure executive and employee communications support strategic business goals
Prepare executive-ready narratives describing all aspects of transformation and strategy efforts as required for enterprise and other cadences.
Educational Requirements
University (Degree) Preferred
Work Experience
5+ Years Required; 7+ Years Preferred
Physical Requirements
Physical Requirements: Sedentary Work
Career Level9ICRequired:
5 + years of financial services experience
Preferred:
7 + years of financial services experience
Retirement experience
University Degree
Position will report to CAO, Head of ROO, Raymond Bellucci.Related SkillsAudience Insights, Commercial Acumen, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Continuous Improvement Mindset, Relationship Management, Story Telling, Strategic Thinking, TIAA Products/Services AcumenAnticipated Posting End Date:2024-10-02Base Pay Range: $148,200/yr. - $190,300/yr.Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans).Company OverviewTIAA is the leading provider of financial services in the academic, research, medical, cultural and government fields. We offer a wide range of financial solutions, including investing, banking, advice and education, and retirement services.Benefits and Total RewardsThe organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That’s why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement program and highly competitive health, wellness and work life offerings that can help you achieve and maintain your best possible physical, emotional and financial well-being. To learn more about your benefits, please review our Benefits Summary (https://www.tiaa.org/public/pdf/benefits-at-a-glance.pdf) .Equal OpportunityWe are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.Read more about the Equal Opportunity Law here (https://www.dol.gov/general/topics/posters) .Accessibility SupportTIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities.If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:Phone: (800) 842-2755Email: accessibility.support@tiaa.orgPrivacy NoticesFor Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .TIAA started out over 100 years ago to help ensure teachers could retire with dignity. Today, many people who work at not-for-profits rely on our wide range of financial products and services to support and strengthen their financial well-being.Privacy Notices
For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here (https://www.tiaa.org/public/tiaa-nuveen-privacy) .
For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here (https://www.tiaa.org/public/tiaa-nuveen-ca-privacy) .
For Applicants of Nuveen residing in Europe and APAC, please click here (https://www.tiaa.org/public/nuveen-eu-uk-privacy) .
Nondiscrimination & Equal Opportunity EmploymentTIAA is committed to providing equal opportunity across all employment practices and we believe our employees have a right to a diverse and inclusive workplace.EEO is the Law (https://assets.phenompeople.com/CareerConnectResources/TIAAGLOBAL/documents/22-088EEOCKnowYourRights-1688394514088.pdf)Pay TransparencyPhiladelphia Ban the Box (https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf)