We are looking for an organized and enthusiastic AM Lead Server to oversee the breakfast service. In this role, you will ensure that morning operations run smoothly and provide our guests with an exceptional experience. The ideal candidate thrives in fast-paced environments, is detail-oriented, and has a passion for hospitality.
Key Responsibilities:
Oversee and assist with morning setup, including dining area preparation, coffee station readiness, and supply checks.
Supervise the morning staff, ensuring efficient workflow and adherence to service standards.
Deliver outstanding service by greeting guests warmly, managing special requests, and resolving any concerns promptly.
Guide and train morning shift servers, promoting a collaborative and professional atmosphere.
Assign tables and sections, coordinate breaks, and maintain staff efficiency during service.
Ensure timely and accurate delivery of food and beverages, monitoring ticket times and guest satisfaction.
Ensure adherence to health, safety, and cleanliness standards during the morning shift.
Monitor and replenish morning supplies, such as coffee, juices, and condiments, ensuring seamless operations.
Relay feedback from guests or team members to management and suggest improvements as needed.
Ensure morning shift duties are completed.
Qualifications:
Minimum 2 years as a server, with experience in a supervisory or leadership role preferred.
Strong organizational, communication, and problem-solving abilities.
Familiarity with breakfast service, including menu offerings and dietary needs.
Ability to work in a fast-paced environment.
Positive attitude.