Collections Specialist II

Description:Responsible for accurate and timely resolution of all bank returned items. Provides quality customer service to internal/external customers, while mitigating risk to the company. Educates clients, branches, product areas on the resolution process and provides alternate service options when necessary.Researches and resolves product and service issues from the field and clients. Handles returns resolutions and inbound phone requirements.Performs the daily processing of all new and pending returned itemsPay: $21/hrShift: Monday/Tuesday/Wednesday On-site and Thursday/Friday remote daysTop Skills Details:Inbound call centerCollections serviceBanking customer serviceAdditional Skills & Qualifications:Previous reconciliation of bank returned items highly desiredExperience Level:Intermediate LevelAbout TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.