Services Coordinator

Description We are seeking a Services Coordinator to join our team in WEST HENRIETTA, New York. This role offers a contract to hire employment opportunity and involves tasks related to customer service, warehouse operations, and custom assembly fabrication. As a Services Coordinator, you'll be expected to manage relationships in the field and provide support to our sales representatives, thereby ensuring an additional touch to our customers.Responsibilities: Building relationships through on-site visits and maintaining a consistent delivery of customer inventory. Supporting field sales representatives to provide an additional touch to our customers. Managing other service functions inside the office, including customer service tasks. Handling warehouse operations, specifically shipping and receiving tasks. Performing custom assembly fabrication tasks as needed. Processing and resolving customer inquiries in a timely and efficient manner. Monitoring customer accounts and taking appropriate action as required. Maintaining accurate customer credit records. Processing customer credit applications with accuracy and efficiency. Performing audits and maintaining asset inventory. Requirements Demonstrated experience in Shipping & Receiving Proficiency in Asset Inventory management Proven track record in conducting audits Exceptional customer service skills Excellent written and verbal communication skills Proficient in Microsoft Office Suite, particularly Excel Strong organizational skills with the ability to multitask Excellent problem-solving abilities Ability to work both independently and in a team environment Ability to manage time effectively and meet deadlines High attention to detail and accuracy Flexibility to adapt to changes in procedures and job assignments Knowledge of industry best practices and trends Previous experience in a similar role is preferred Ability to maintain professionalism and a positive service attitude at all times. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .