Medical Secretary

Description We are seeking a Medical Secretary to join our team in Williamsville, New York. This role entails managing patient communications, coordinating appointments, and maintaining patient records. The successful candidate will have experience with medical office procedures and electronic health record systems.Responsibilities: Manage incoming and outgoing patient communications, ensuring prompt responses and accurate information sharing. Coordinate and schedule patient appointments, tests, and procedures, taking into account the availability of medical staff and facilities. Maintain comprehensive and accurate patient records, including medical histories, diagnoses, treatments, and other relevant information. Utilize medical software such as MEDENT to input and retrieve patient information. Coordinate with appropriate personnel to manage patient care and address any issues or concerns. Process and follow up on patient authorization for medical procedures or treatments. Answer inbound calls from patients, providing information and assistance as needed. Maintain patient charts and graphs to track patient progress and provide visual aids for medical staff. Monitor and update patient accounts, taking appropriate action as needed to ensure account accuracy and compliance with medical office policies. This role offers a contract to hire employment opportunity.Requirements Proficiency in Allscripts, Cerner Technologies, Eeg, EHR SYSTEM, and Epic Software Experience in answering inbound calls Ability to liaise with appropriate personnel effectively Knowledge of authorizations and billing functions Familiarity with creating and interpreting charts and graphs Medical Secretary certification or relevant training is preferred Strong written and verbal communication skills Detail-oriented with excellent organizational skills Ability to multitask and prioritize effectively High level of discretion and confidentiality Proficient with Microsoft Office Suite Excellent customer service skills. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .