About this role:Wells Fargo is seeking a Senior Lead Control Management Officer supporting our Consumer Lending group. This role is part of the Evidence Based Control Evaluation (EBCE) team that evaluates whether controls are well designed and operating effectively. Our approach is tailored based on Risk and Control Self-Assessment data, and it supports proactive risk management in alignment with the Risk Management Framework. We perform evidence-based control evaluations which involve sampling and inspecting evidence to assess the design and operating effectiveness of controls and whether they are mitigating their assigned risks.We are looking for someone who brings prior control design and operating effectiveness assessment experience to the Front Line. This role will lead a team of assessors that perform evidence-based control evaluations, and other activities as needed. Control evaluations generally include interviews with business partners, developing control narratives based on the walkthroughs, determining the most appropriate testing methodologies, crafting specific test scripts, formally documenting results and evidence, and reporting on findings. The role will provide guidance, coaching, and feedback to control assessors, interact directly with senior business leaders, and prioritize multiple activities simultaneously under time-sensitive deliverables.In this role, you will:
Independently lead operational excellence activities to drive continuous improvement for CL EBCE in collaboration with peers by identifying and implementing shared best practices and continuous improvement opportunities. Drive enhancement of tools, infrastructure, program, and reporting methods to facilitate program effectiveness.
Develop presentations and materials for senior leaders with effectiveness across a wide range of audiences, with demonstrated ability to draw insights and conclusions from content originating from multiple sources and of various quality levels and to tie those insights into a cohesive story/executive presentation.
Lead control evaluation (testing) engagements, varying in complexity and risk level, to assess control effectiveness as prescribed by internal policies and guidance.
Oversee and assist team members with the development of control testing strategies, identification of appropriate data populations and sampling approaches, and creation of detailed testing scripts.
Lead and oversee numerous assessors, including providing coaching, guidance, and feedback (but will not directly manage team members).
Ensure overall timelines are met, assist assessors in completing control evaluations within the defined timeline, provide engagement status updates, and escalate scheduling delays as needed to senior leaders.
Oversee coordination of control evaluations and deliver strong quality assurance (QA) results, leveraging a broad understanding of best practices to minimize fail rates and ensure that thematic concerns are escalated.
Assist in identifying trends across teams and communicate/escalate any potential control deficiencies discovered during the completion of the control evaluation to the appropriate stakeholder and/or leader.
Foster strong relationships with team, collaborate effectively, and partner with multiple leaders.
Coordinate with Audit, Independent Testing & Validation, COSO and possibly regulators on risk related topics.
Interface internally with the control team and line of business leadership.
Leverage knowledge of industry standards and best practices around control evaluations (i.e. control testing) and risk management processes.
Required Qualifications:
7+ years of Risk Management or Financial Services Industry experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
7 years Risk and Controls experience
5 + years' experience leading control evaluation/testing/creation and execution of test scripts including supervising staff to ensure comprehensive test coverage of deliverables
5 + years extensive working knowledge of risk types, methodologies, and frameworks for evaluating or testing controls and assessing results, conducting research, and identifying control deficiencies.
5 years operational risk management in the financial services industry including experience in RCSA
Experience communicating effectively, in both written and verbal formats, with senior executive-level leaders and various LOB stakeholders
Ability to take on a high level of responsibility, initiative, and accountability
Ability to positively influence executive decision-making and successfully make quick decisions and implement solutions
Ability to drive and lead organizational change, prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment
Advanced experience with Microsoft Word, Excel, Power Point, SharePoint
Risk Management Certifications (i.e., CIA, CISA, CRCM, CPA, etc.) preferred
A BS/BA degree or higher preferred
Job Expectations:
This position offers a hybrid work schedule
Required locations: Relocation assistance is not available for this position.11625 N Community House Rd. Charlotte, NC250 E John Carpenter Frwy, Irving, TX2200 Concord Pike Wilmington, DE600 S 4th St. Minneapolis, MN800 S Jordan Creek Pkwy. West Des Moines, IA2850 S Price Rd. Chandler, AZ4101 Wiseman Blvd Bldg. 205 San Antonio, TXThis position is not eligible for Visa SponsorshipJob posting may come down early due to volume of applicants.Posting End Date:7 Jun 2024Job posting may come down early due to volume of applicants.We Value DiversityAt Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.Applicants with DisabilitiesTo request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .Drug and Alcohol PolicyWells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.Company: WELLS FARGO BANKReq Number: R-374434-7Updated: Wed Jun 05 00:31:07 UTC 2024Location: WILMINGTON,Delaware