Health Unit Coordinator (HUC) - Clinical Decision Unit (CDU)Join Cleveland Clinic's Mercy Hospital where research and surgery are advanced, technology is leading-edge, patient care is world-class, and caregivers are family. Officially becoming a full member of the Cleveland Clinic Health System in 2021, Mercy Hospital offers 476 beds and a wide variety of medical specialties to the communities in and around Stark County. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation and build a rewarding career with one of the most respected healthcare organizations in the world.Mercy Hospital's 4M Clinical Decision Unit (CDU) is med/surg and telemetry unit that is currently working on transitioning back to an observation unit. This fast-paced unit has minimal bedside procedures and in 2023, the team met their OKR goal of eliminating any central line or foley infections through consistent and thorough nursing care.A caregiver in this position works 7:00am - 7:30pm.A caregiver who excels in this role will:
Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients.
Respond to patient call lights and make rounds.
Assist with processing patient admissions, transfers and discharges.
Assist patients and families with wayfinding and direct them to available resources.
Assemble and maintain patient medical records and other documents related to patient care.
Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices.
Minimum qualifications for the ideal future caregiver include:
High school diploma or GED.
One year of experience in a customer service-related role.
Experience with typing, computer training or equivalent coursework.
Preferred qualifications for the ideal future caregiver include:
College degree.
Microsoft Office experience.
Our caregivers continue to create the best outcomes for our patients across each of our facilities. Click the link and see how we're dedicated to providing what matters most to you: https://jobs.clevelandclinic.org/benefits-2/Physical Requirements:
Requires full range of motion, manual and finger dexterity and eye-hand coordination.
Requires frequent data entry, standing and walking for extensive periods of time.
Requires normal or corrected speech, hearing and vision.
Requires some exposure to communicable disease or body fluids.
Personal Protective Equipment:
Follows standard precautions using personal protective equipment as required.
Salaries [which may be] shown on independent job search websites reflect various market averages and do not represent information obtained directly from The Cleveland Clinic. Because we value each individual candidate, we invite and encourage each candidate to discuss salary/hourly specifics during the application and hiring process.Cleveland Clinic Health System is pleased to be an equal employment employer: Women / Minorities / Veterans / Individuals with Disabilities