Job Description:
We are seeking a highly motivated Client Service Associate to join our dynamic team. In this role, you will act as a key point of contact for our clients, ensuring their needs are met with professionalism and efficiency. You will play a crucial role in building strong client relationships and supporting the growth of Shine Social Brand.Responsibilities:Serve as the primary liaison between clients and internal teams.Manage client inquiries, requests, and feedback promptly and professionally.Assist in developing and implementing client service strategies.Maintain accurate client records and documentation.Collaborate with internal teams to ensure seamless service delivery.Identify opportunities to enhance client satisfaction and engagement.