NOW HIRING: Customer Service Representative
We’re looking for a Customer Service Representative (CSR) to be the friendly, professional voice of Woodward Heating, Air & Plumbing. This is a fast-paced role where you’ll interact with customers, support our HVAC and plumbing teams, and help keep operations running smoothly.
What You’ll Do:
- Answer incoming calls and deliver top-tier customer service
- Dispatch HVAC and plumbing technicians to service calls
- Process customer payments accurately
- Support the team with scheduling, data entry, and other administrative tasks as assigned
What We Offer:
- Competitive hourly pay
- 100% company-paid medical insurance
- 401(k) with up to 4% company match
- Profit sharing
- Year-end bonus opportunities
- Company swag and team perks
- A supportive, family-oriented workplace culture
What We’re Looking For:
- Strong customer service skills with a professional, positive attitude
- Detail oriented and highly organized
- Ability to navigate a wide variety of customers and situations with ease
- Comfort with multitasking in a busy environment
- A team player who’s eager to grow with us
At Woodward Heating, Air & Plumbing, we pride ourselves on providing not only the best technical service, but also the best customer experience. If you’re passionate about helping people and thrive in a dynamic environment, we’d love to hear from you!