Glass Division Sales Engineer - Remote

As part of the U.S. Glass Sales team, our Sales Engineers are responsible for managing and increasing Pyrotek’s sales of technical products and solutions to core customers and working closely with the technical sales team to develop and sustain long term mutually beneficial relationships with our Container Glass customer base.This is a 100% fully remote position.  Ideal candidates will be located on East or West Coast.  Essential Functions/ResponsibilitiesEstablish, grow, and enhance sales accounts, by:Appropriately creating a working relationship with customer base that meets/exceeds expectations.Effectively negotiating pricing, minimum order quantities and stocking agreements with vendors, suppliers, and customers; communicate changes internally for customer demands.Promptly providing technical support to customers by collaborating internally and ensuring positive resolution.Soliciting sales of new or additional products via telephone or in person, and preparing, pricing, and presenting quotations; set final new prices, margins, and quotations for new products or services.Continuously maintaining awareness of competitors’ activities and employ counter measures to beat or contain competitor efforts.Correctly developing and preparing customer stocking agreements and submitting to Supply Chain Team for final review prior to customer signing. Presenting internal and customer technical presentations, as requested.Actively strategize with management on sales tactics.Provide effective sales support and ensure customer expectations are met/exceeded for assigned division(s)/products, by:Setting final new prices, margins, quotations on new products or services.Establishing positive and collaborative working relationships with internal sales engineers, manufacturing operations, applicable vendors, and suppliers.Drafting and pricing quotes, gathering data, preparing reports and/or presentations.Regularly visiting customers at their facilities for the purpose of selling, building customer rapport, and/or training.Research and address all customer problems and requests, including defining best products as a solution.Field and resolve customer complaints concerning billing or products, and document accordingly and timely.Partner with customer service, operations and supply chain as needed to ensure order fulfilment expectations are met.Utilize Contact Management database (CRM System) to complete trip reporting and internal sales relationship communications in a timely manner.