Billing and Collections Team leader

As the Group Lead for Billing and Collections, you will be responsible for managing both the technical and personnel aspects of our operations. This role requires strong leadership skills and the ability to oversee multiple facets of the department. Your primary responsibilities will include: Efficiently manage tasks across multiple departments, ensuring smooth interdepartmental coordinationServe as the primary resource for technical and operational inquiries, providing training and problem-solving support to team membersDevelop and implement strategies for operational and technical improvementsMaintain clear and effective communication channels with team members and other departmentsProvide mentorship and professional development opportunities to direct reportsOversee workflow planning and monitoring to ensure optimal productivityAnalyze data to support departmental Measures of Success (MOS) and key performance indicatorsMotivate and inspire team members to achieve departmental goals and maintain high standards of performance