Service Supervisor - 28710DESCRIPTION/RESPONSIBILITIES:
We are currently seeking a Service Supervisor for our Philadelphia, PA branch!Responsibilities
The Service Supervisor will lead a team whose passion is to deliver exceptional service and expertise for families and businesses alike. As an operational and sales leader, you will be responsible for the overall management of the service team, including: fleet management, service team sales, and overall customer satisfaction.What We're Looking For:
The ideal candidate will have at least 3 years of SUPERVISORY or management of direct and indirect reports in a service based industry (I.e. package delivery, beverage, uniform, or vending services; pest control, lawn care or construction)/ Other types of management experience may be considered. We seek individuals who are creative thinkers with an emphasis on building teams and long term, profitable relationships. We Offer
Competitive Compensation; Base Salary & Bonus
Comprehensive benefit package that includes medical, dental, vision, 401K, stock purchase, tuition reimbursement, and more!
Paid Time Off (Holiday/Vacation/Sick)
Company Vehicle & Gas Card
Paid Training/Industry Orientation
Smartphone, Equipment, etc.
Opportunity to obtain the State Pesticide Licensing (required)
Opportunities for Growth, Development, and AdvancementQualifications
As an experienced and successful Service Supervisor, you will be required to have the following experience and skills to
Lead and mentor the entire service operation
Provide highly skilled "hands-on" management
Train and develop technicians
Conduct in-house and in field technician training and meetings
Monitor scheduling and routing to drive efficiencies and productivity
Schedule client services and route service technicians
Motivate the service team to provide high-quality customer and technical services
Guide service technicians in resolving client issues and concerns
Ensure that customer expectations are met
Have experience interacting with both commercial and residential clients
Perform quality site inspections
Review and submit all service-related documents and reporting
Assist with interviewing and selecting service technicians and trainees
Maintain inventory of equipment and supplies
Multi-task within a fast-paced environment
Exhibit excellent communication skills
Must be 18 years of agePhysical Demands / Working Environment:
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
Safely use a ladder within the manufacturer's weight capacity
Lift and carry up to 50 lbs.
Safely access crawl spaces, attics, confined spaces, roof tops, etc.
Ability to work in all types of weather conditionsWestern Pest Services is an Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesEqual Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity