LocationProvidence HotelThe Omni Providence is a landmark hotel in Rhode Island. This hotel is located in the exciting city of Providence and is attached to the Rhode Island Convention Center, Dunkin Donuts Convention Center, as well as the Providence Place Mall. Guests find themselves in walking distance to everything the city has to offer from historical sights to amazing restaurants.The Omni Providence a beautiful Convention Hotel but our associates are what separate us from the rest of the hotels. Our culture provides an atmosphere that allows our associates to learn and grow in their professional development in a fun environment. We strongly encourage promotions from within our company, and as a result, our staff has a solid hospitality foundation. Our diverse staff comes from many different countries in the world and provides a fantastic atmosphere to develop both from a professional and personal level. Although we offer a complete benefit package for all of our full-time associates, all of our associates are provided the greatest benefit of all which is “opportunity”.Job DescriptionThe Engineer 2 performs interior and external preventative maintenance along with mechanical, electrical, plumbing, boilers, chillers and HVAC repairs in compliance with policies and procedures, brand standards, and federal, state and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items and safety hazards to management. Reports any deviations from policies, procedures, brand standards and regulations to management. Complies with all guest service basics such as uniforms, name tags and proper guest greeting. Knowledgeable on hotel facilities and services to assist guests as appropriate. Ensures all communication containing Company, hotel, brand and guest information is consistent with privacy policies, practices and regulations. Impresses guests with quality and timely service in a pleasant and friendly manner. Responsibilities
Perform interior and exterior preventive maintenance and repairs such as mechanical, electrical, plumbing, boilers, chillers and HVAC. Respond promptly to elevator breakdowns. Maintain accurate maintenance records.
Respond to and resolve engineering service requests in a courteous, efficient, safe manner.
Appropriate and proper use of engineering supplies and tools.
Maintain all engineering and work areas in orderly and clean condition.
Prompt reporting to engineering management all emergencies, injuries, missing articles, damage, mechanical problems and safety hazards.
Document all parts used and parts needed to be purchased.
On time and at work when scheduled, and in proper uniform.
Attend department meetings as scheduled.
Consistent professional and positive attitude and actions when communicating with guests and associates.
Report any incidents of guest dissatisfaction or unusual matters of significance to manager / supervisor so that corrective measures may be taken.
Comply with policies and procedures. Practice safe work habits and comply with sanitary, safety, security and emergency procedures. Write shift reports including reports on any incidents of theft, accidents or injuries when assigned. Check with manager / supervisor before leaving work area for any reason.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
Any other tasks / duties as requested by management.
Qualifications
They will be required to have an HCAV license.
Electrical, plumbing, mechanical, and HVAC experience required.
They must be able to work AM, PM, overnight, weekend and holiday shifts. Schedule will vary according to business and operational needs.
High school diploma and training in building maintenance. Two or more years of experience in building maintenance or related experience. Experience in the hospitality industry preferred.
An Associates Degree from a technical college is preferred.
Job LocationsUS-RI-ProvidencePosted Date9 hours ago(7/3/2024 11:45 AM)Requisition ID 2024-111942 of Openings 1Category (Portal Searching) Engineering