Lead Vendor Operations

Main responsibilities:Onboarding & Incubation: Be the country point-of-contact responsible for managing the performance of end-to-end process for onboarding and incubation for new vendor partners, ensuring timely and seamless integration onto the platform.Vendor performance: Be the subject matter expert on vendor performance challenges and drive improvementsScalable Processes: Partner with the functional team to develop scalable strategies for onboarding and operational topics to accommodate varying restaurant volumes, ensuring efficiency and consistency.Cross-functional Collaboration: Work closely with cross-functional teams and local Commercial to improve the onboarding, incubation, device delivery experience and ensure vendors / restaurant partners are set up for success upon joining the platform. Operational Excellence: Identify operational bottlenecks, propose effective solutions, and implement best practices to drive efficiency, reduce cycle times, and enhance the process