At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.Summary of Primary Function/General Purpose of PositionThe Patient Care Tech (PCT) provides direct patient care under the guidance of the Registered Nurse or designated health care professional in accordance with federal, state, and local regulations and within the policies, procedures, and guidelines of the organization.Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
Acts as liaison between patient and nurse to report changes and/or concerns.
Provides high-level customer service to all patients, patient's family, visitors, and employees.
Provides accurate, precise, timely documentation when applicable for patient care.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
Fosters independence by encouraging patients to complete tasks as independently as possible.
Individualizes care based on patient's interests and hobbies.
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.Licensing/CertificationBLS Basic Life Support (preferred upon hire, must obtain from approved source prior to direct patient care)Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation, OR 1 year of relevant experience in a clinical settingEducationNoneWork ExperienceRecent experience in acute care, physician's office, home health/hospice, or long term care facility, with a preference for the setting in which they are applying (preferred)TrainingMust have completed nursing training program such as CNA, STNA, Care Partner, etc.EPIC Electronic Health Record (EHR) training (preferred)LanguageNoneSkills
Ability to clearly communicate to other members of the healthcare team
Ability to understand and follow directions of healthcare team
Knowledge of patient and healthcare safety standards and regulations (i.e. falls, skin breakdown, suicide prevention, environment of care)
Knowledge and demonstration of infection prevention and transmission-based precautions
Understanding of clerical duties and office-based technology
Ability to work in a team
Patient data collection and documentation (i.e. vital signs, intake/output, change in patient condition)
Basic hygiene and activities of daily living care
Ability to assist with feeding, hydration, and nutrition
Ability to assist with bowel and bladder elimination
Ability to assist with ambulation and patient mobility
Use of clinical technology
Compassionate, relationship-based approach in care activities
Accountability for completion of assigned tasks
Escalation of concerns via chain of comma
Working ConditionsPeriods of high stress and fluctuating workloads may occurMay be exposed to physical altercations and verbal abuseMay be required to use physical restraintsMay be exposed to high noise levels and bright lightsMay be exposed to limited hazardous substances or body fluidsMay be exposed to human blood and other potentially infectious materialsMay have periods of constant interruptionsProlonged periods of working alonePhysical RequirementsLifting/Carrying (0-50 lbs.) 34-66%Lifting/Carrying (50-100 lbs.) 67-100%Push/Pull (0-50 lbs.) 34-66%Push/Pull (50-100 lbs.) 34-66%Stoop/Kneel 34-66%Crawling 1-33%Climbing 1-33%Balance 34-66%Bending 67-100%Sitting 34-66%Walking 67-100%Standing 67-100%Additional Physical Requirements/HazardsManual dexterity (eye/hand coordination)Perform shift workManeuver weight of patientsHear alarms/telephone/audio recorderReach above shoulderRepetitive arm/hand movementsFinger DexterityColor VisionAcuity - farAcuity - nearDepth perceptionUse of latex productsExposure to toxic/caustic/chemicals/detergentsExposure to moving mechanical partsExposure to dust/fumesExposure to potential electrical shockExposure to x ray/electromagnetic energyExposure to high pitched noisesGaseous risk exposurePatient PopulationDemonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served on his or her assigned unit.Demonstrates knowledge of the principles of growth and development of the life span and possesses the ability to assess data reflective of the patient's status and interprets the appropriate information needed to identify each patient's requirements relative to his or her age, specific needs and to provide the care needed as described in departmental policies and procedures.Neonates (0-4 weeks)Infant (1-12 months)Pediatrics (1-12 years)Adolescents (13-17 years)Adults (18-64 years)Geriatrics (65 years and older)Bon SecoursAbout UsAs a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Patient Care Technician (PCT) – [insert hospital name]Job Summary:A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of the Registered Nurse or designated healthcare professional. As part of our team, the Patient Care Tech (PCT) is responsible for sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs as well as assisting patients with basic needs like feeding and grooming.Essential Job Functions
Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
Acts as liaison between patient and nurse to report changes and/or concerns.
Provides high-level customer service to all patients, patient's family, visitors, and employees.
Provides accurate, precise, timely documentation when applicable for patient care.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
Fosters independence by encouraging patients to complete tasks as independently as possible.
Individualizes care based on patient's interests and hobbies.
Education:
None
Licensure/Certification:
Must have completed one of the following: (required)Successful completion of nursing aide training program ORSuccessful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting
Experience:
Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying (preferred, not required)
Skills & Abilities:
Possesses problem-solving skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment
TrainingEPIC Electronic Health Record (EHR) training (preferred)Many of our opportunities reward your hard work with:Comprehensive, affordable medical, dental and vision plansPrescription drug coverageFlexible spending accountsLife insurance w/AD&DEmployer contributions to retirement savings plan when eligiblePaid time offEducational AssistanceAnd much moreBenefits offerings vary according to employment statusAll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com