Assistant Store Manager

Step into Gugulethu’s 3.2 m kiosk and become a catalyst for local business growth.If you’re ready to inspire, innovate, and make every interaction count, this is the role for you!So, what will you do? You will be responsible for assisting with the management of an iKhokha Store with full ownership and accountability when the Store Manager is not on site.You will also be accountable for driving monthly sales, activation ratio’s, staff route planning for outbound activities, proactively creating revenue-generating opportunities in line with iKhokha performance goals.Additionally, day to day you will;Open & close the store with adherence to trading times according to iK store operating hours.Assist in creating efficient and delightful merchant instore experiences.Act as an immediate support to sales agents within the iKhokha Store network.Oversee stock management processes within the iK Store.In addition to the above, you will: Be accountable for the performance of agents based in the designated store.Dialling leads generated in field for conversion.Sales.Assist with traction on store ratings online.Customer service.In-field supervision of sales agent.Adherence to store operating hours.Assist in profile creations for merchants.Train and coach field & in-store agents.Monitor productivity of staff daily as per company requirement.Management of time and attendance.Conduct check-ins with merchants previously visited by agents.Assisting with stock management. Receiving and dispatching stock.Weekly stock takes and cycle counting.Basic understanding of POS systems for stock management.Management of store asset registers.Report back to internal stakeholders weekly/monthly on store performance.Report to the Store manager daily.Feedback on general in-store activity.Reporting to logistics/finance on any stock queries.Report in required market insights within the designated area.